In Room Dining Waiter - Nights

Nobu Hotel Portman Square; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join Nobu Hotel Portman Square as an In-Room Dining Waiter, where your main focus is to deliver an exceptional room service experience to our guests. You will enjoy various benefits, including discounted stays across Nobu properties, career progression opportunities, and wellness initiatives.

Benefits

Discounted overnight stays across Nobu properties worldwide

Discounted Pilates classes and Wellness treatments

Opportunity for progression

Access to innovative learning opportunities

Exciting wellness and volunteering opportunities

Up to 33 holiday days through length of service

Life Assurance Scheme

Cycle to Work Scheme

Discounts off all food and beverage

Free meals whilst on duty

Qualifications

• Minimum 1 year experience in a Waiter/Waitress role.

Responsibilities

• Create exceptional in-room dining experience for guests.
• Provide attentive and friendly service reflecting Nobu standards.
• Ensure cleanliness and presentation of dishes prior to delivery.

Skills

Attention to detail

Customer service

Communication

Job description

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As an In-Room Dining Waiter, you will be responsible for creating and delivering an exceptional room service experience for our guests throughout the night. Your tasks will include but will not be limited to:

• Be accustomed or adaptable to working evening/night shifts
• To create an exceptional in-room dining experience for our guests.
• To provide a genuine, attentive, and friendly service to our guests in order to reflect the Nobu standards; from the point of order, to delivery, and collection of dishes.
• Make sure all kitchen-ware and dishes are clean and well-presented prior to delivering to the guest.
• Communicate effectively with the kitchen team in regards to orders.
• To feel empowered to make a decision that will enhance the guest experience or defuse any complaints which may arise.
• To be aware of any VIP’s who are currently staying at the hotel should they require room service and ensure their experience is tailored appropriately.
• To be an ambassador for Nobu as well as someone who embodies our values and philosophies.

BENEFITS OF JOINING OUR TEAM

• 2 Hotel-wide social events a year including Employee Awards night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and Wellness treatments
• Opportunities to progress within our hotel and the wider portfolio
• Access to a suite of innovative and varied learning and project opportunities
• Exciting wellness and volunteering opportunities
• Mental Health first aiders within the team
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts off all food and beverage
• Free meals whilst on duty

EXPERIENCE

• Minimum 1 year experience in a Waiter/Waitress role would be great

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.