In Memory Fundraising Executive

Willen Hospice; Milton Keynes; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

On-site parking

Subsidised catering

Blue Light Card discounts

Employee Assistance Programme

Job summary

Willen Hospice in Milton Keynes is seeking an In Memory Executive to coordinate our In Memory fundraising programme, including Tree of Life, tribute funds, funeral collections and remembrance events such as Lights of Love. You will provide compassionate, responsive support to supporters and manage CRM records.

With strong organisation and empathy, you’ll build relationships with families, funeral directors and partners, helping to grow participation and income to sustain our care and services.

Qualifications

• Experience in fundraising, customer service or a similar public-facing role.
• Strong organisational skills with the ability to manage multiple priorities.
• Empathy and professionalism when supporting bereaved individuals.

Responsibilities

• Support the delivery and development of our In Memory fundraising programme.
• Act as the main point of contact for In Memory fundraising enquiries.
• Build relationships with supporters, families and organisations.
• Manage the day-to-day administration of the MuchLoved platform.
• Support the planning and delivery of remembrance events.
• Maintain accurate CRM records and produce income reports.
• Identify opportunities to grow In Memory participation and donations.

Skills

Fundraising experience

Customer service

Supporter care

CRM systems

Microsoft Office

Project coordination

Tools

CRM systems

Microsoft Office

Job description

Willen Hospice in Milton Keynes is seeking an In Memory Executive to coordinate our In Memory fundraising programme, including Tree of Life, tribute funds, funeral collections and remembrance events such as Lights of Love. You will provide compassionate, responsive support to supporters and manage CRM records.

With strong organisation and empathy, you’ll build relationships with families, funeral directors and partners, helping to grow participation and income to sustain our care and services.