In Memory Executive

Helen and Douglas House; Oxford; Hybrid; GBP 30,000 - 36,000; Part time

Job summary

Helen and Douglas House seeks an In Memory Executive to lead our Tribute Fund programme and shape our in memory strategy. You will engage bereaved families, supporters and volunteers, delivering meaningful remembrance experiences that support local children and families in our care.

Reporting to the Fundraising Team within Community, Events and Corporate, you will coordinate events, manage supporter journeys, and help drive sustainable income growth through compassionate stewardship.

Qualifications

• Experience delivering events, projects or supporter engagement activities.
• Strong communication skills and the ability to build positive relationships with a wide range of people.
• Excellent organisational skills and attention to detail.
• Experience maintaining databases or CRM systems.
• The ability to manage multiple priorities independently and collaboratively.
• Compassionate approach when communicating with people who may be experiencing bereavement.

Responsibilities

• Managing and developing our Tribute Fund programme and ensuring supporters receive outstanding stewardship and support.
• Planning and delivering key in memory events and remembrance activities.
• Building meaningful relationships with supporters, families, volunteers, colleagues and funeral directors.
• Working with fundraising, marketing and data teams to raise awareness of in memory giving opportunities.
• Maintaining accurate supporter records and ensuring GDPR and fundraising regulations compliance.
• Monitoring performance, producing reports and identifying opportunities to improve supporter journeys and income.

Skills

Empathy

Relationship management

Event planning

Communication skills

Tools

Beacon CRM

Job description

Hours: 22.5 hours per week (0.6 FTE)

Location: Hybrid, with an average of one day per week in our Oxford office

Contract: Permanent

Help families celebrate, remember and honour loved ones

We're looking for a compassionate, organised and relationship-focused

In Memory Executive to join our fundraising team.

This is a newly created role and an exciting opportunity to help shape and develop one of our most important growth areas. Working with bereaved families, supporters and volunteers, you'll play a key role in delivering meaningful in memory fundraising experiences that enable people to celebrate and remember loved ones while supporting local children and families who rely on our care and support.

As part of our Community, Events and Corporate team, you'll lead on our Tribute Fund programme, support the delivery of our new In Memory Strategy and coordinate a range of remembrance events and activities. Through excellent stewardship and compassionate supporter care, you'll help create lasting relationships that drive both engagement and sustainable income growth.

What you'll be doing

• Managing and developing our Tribute Fund programme, ensuring supporters receive outstanding stewardship and support.
• Planning and delivering key in memory events, including remembrance services, walks and keepsake events.
• Building meaningful relationships with supporters, families, volunteers, colleagues and funeral directors.
• Working with fundraising, marketing and data teams to raise awareness of in memory giving opportunities.
• Maintaining accurate supporter records and ensuring compliance with GDPR and fundraising regulations.
• Monitoring performance, producing reports and identifying opportunities to improve supporter journeys and increase income.

About you

We're looking for someone who combines empathy with excellent organisation and relationship management skills. You may already work in fundraising, events, supporter engagement or customer service and be looking for a role where you can make a real difference.

We’re looking for someone who has:

• Experience delivering events, projects or supporter engagement activities.
• Strong communication skills and the ability to build positive relationships with a wide range of people.
• Excellent organisational skills and attention to detail.
• Experience maintaining databases or CRM systems.
• The confidence to manage multiple priorities and work both independently and collaboratively.
• A compassionate approach and the ability to communicate sensitively with people who may be experiencing bereavement.

Although not essential, it would be great if you also have:

• In memory, community or legacy fundraising.
• Tribute funds or supporter-led fundraising.
• Fundraising CRM systems such as Beacon.
• Volunteer recruitment and management.

This is a unique opportunity to help build and shape a growing in memory fundraising programme at a pivotal stage in its development. You'll join a supportive and ambitious fundraising team, develop your skills and play a direct role in helping families create meaningful ways to remember loved ones while supporting children and families across our community.

Every memory has a story. Help us support families in creating lasting tributes that make a difference.

Proud member of the Disability Confident employer scheme

In Memory Executive

Company: Helen and Douglas House

Salary: £33,000 to £33,000 a year

Hours: Part-time

Location: Oxford, UK, OX4 1RW

Job type: Permanent

Posting date: 11 Nov 2026

Closing date: 2 Dec 2026