Import/ Export Clerk

Spider Web Recruitment Ltd; Dover; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading logistics company seeks an Import/Export Clerk to join their Customs team in Dover. The role involves managing customs declarations, ensuring smooth shipment processes, and providing excellent service to international clients. Candidates should have experience with customs processes and tools, along with strong organizational and communication skills. This full-time position offers a salary between £25,000 and £28,000 per annum, along with various benefits.

Benefits

Company pension

Ferry travel concessions

Employee Assistance Scheme

Wellbeing programs

Personal and professional development opportunities

Voluntary health insurances

Cycle to work scheme

Retail discounts

Qualifications

• Experience with import/export declaration processes.
• Background in customs declaration is essential.
• Flexibility to work shifts and cover bank holidays is desirable.

Responsibilities

• Ensure timely processing of customs declarations.
• Liaise with clients to fulfill customs declaration needs.
• Collaborate with the Customs Declarations Manager.

Skills

Organizational skills

Attention to detail

Communication

Tools

Customs Declaration Service (CDS)

Destin8

CNS (Compass)

Job description

Import/Export Clerk – Join a global leader in logistics and supply chain solutions, seeking an Import/Export Clerk to work as part of a dedicated Customs team in their office in Dover, Kent on a full-time permanent basis.

Your role:

As the Import/Export Clerk, you will deliver high-quality service to an international client base, managing customs declarations and ensuring smooth shipment processes.

Key responsibilities:

1. Ensure timely processing of customs declarations and address client queries promptly.
2. Record and review customs declaration requests, maintaining accurate system data.
3. Track duties paid by the company and recover costs from clients when necessary.
4. Liaise with clients to understand and fulfill their customs declaration needs.
5. Share critical information with carriers to ensure seamless delivery and avoid delays.
6. Collaborate with the Customs Declarations Manager to meet team objectives and maintain service excellence.

About you:

We are looking for an experienced Import/Export Clerk with a background in import/export declaration processes. Experience with Customs Declaration Service (CDS), Destin8, and CNS (Compass) is essential. You should have excellent organizational skills, attention to detail, and strong communication abilities. Flexibility to work shifts, cover bank holidays, and potentially be multilingual is desirable.

Who are they?

They collaborate with major global companies to ensure timely, efficient delivery of goods across Europe and the Northern Mediterranean via road, rail, and sea. Operating from over 20 locations in 13 countries, they are part of one of the world's largest logistics companies, handling around 10% of global shipping containers. They lead the future of logistics to facilitate global trade in the 21st century and beyond.

They offer:

A salary of £25,000 - £28,000 per annum (depending on experience), full-time work Monday to Friday, with a rotating Saturday shift (one in three or four weeks). Shifts are from 0700-1500 or 0900-1700. Benefits include a company pension, ferry travel concessions, Employee Assistance Scheme, wellbeing programs, personal and professional development opportunities, and a benefits platform with voluntary health insurances, cycle to work, and retail discounts.

Interested?

If you meet the criteria and this Import/Export Coordinator role sounds appealing, please apply with your CV and cover letter promptly. We look forward to your application!

Please check your email inbox and spam/junk folder for correspondence regarding this vacancy. If you need reasonable adjustments, inform us early so we can assist. No recruitment agencies, please.

Additional keywords: Customs Declaration, Customs Agent, Customs Officer, Customs Clearance, Logistics Clerk, Import-Export, CDS, Destin8, CNS, Multimodal Transport, Import-Export Clerk.

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