Import Customs Clearance Specialist

DHL Group; Dover; On-site; GBP 25,000 - 40,000; Full time

Job summary

DHL Group in the United Kingdom is seeking an Import Customs Clearance Coordinator to support the GBO (Customs Clearance) team. The role focuses on accurate data entry, handling HMRC systems, and processing import declarations to ensure compliance and timely clearance.

The successful candidate will collaborate with customers, service providers, and internal teams, maintaining high standards and developing knowledge of customs procedures.

Qualifications

• Knowledge of GB import customs clearance processes and CDS/HMRC systems.
• Strong communication and organisational abilities are essential.
• Ability to work independently and as part of a team while meeting deadlines.

Responsibilities

• Accurate input of order data via in-house and HMRC systems.
• Provide general administration and support for customs data entry.
• Handle telephone and email queries from customers and colleagues.
• Process customs import declarations for Excise and general cargo as required.
• Ensure HMRC regulations and internal compliance are followed.
• Monitor guarantees and close associated documents with HMRC and clients.
• Analyze issues and provide guidance to customers and colleagues.

Skills

Planning & Organisation

Communication

Self-motivated

Team player

Work under pressure

Target-driven

Customer service

Education

General education

Tools

CDS (Customs Declaration System)

HMRC systems

Excel

Job description

DHL Group in the United Kingdom is seeking an Import Customs Clearance Coordinator to support the GBO (Customs Clearance) team. The role focuses on accurate data entry, handling HMRC systems, and processing import declarations to ensure compliance and timely clearance.

The successful candidate will collaborate with customers, service providers, and internal teams, maintaining high standards and developing knowledge of customs procedures.