Import Coordinator

ALS Recruiting Ltd; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic freight forwarder as an Air Import Coordinator, where your expertise in air imports ensures seamless processes and outstanding customer service. This role offers the chance to manage the import of goods, ensuring regulatory compliance and timely delivery. Collaborate closely with clients, customs, and internal teams to oversee shipments from start to finish. With a focus on personal development and a supportive work environment, this position provides ample growth potential in the logistics industry. Be a key player in helping clients move goods globally while enhancing your skills and expertise.

Benefits

Annual Salary Reviews

Personalised Development and Training Program

25 Days Holiday + Bank Holidays

Pension Scheme

Death in Service Cover

Annual Bonus

Qualifications

• Experience in air import processes and customs regulations.
• Strong communication skills for client and supplier interaction.

Responsibilities

• Ensure compliance with customs regulations for air imports.
• Manage documentation and communication throughout the shipment process.
• Resolve issues and maintain excellent customer service.

Skills

Air Import Expertise

Customs Clearance

Problem-Solving

Client Communication

Data Management

Job description

Join a dynamic Freight Forwarder where your expertise in air imports will ensure seamless processes and outstanding customer service.

Job Overview:

As an Air Import Coordinator, you'll manage the import of goods via air, ensuring regulatory compliance and timely delivery. You’ll collaborate closely with clients, customs, and internal teams to oversee the entire process from start to finish.

• Annual Salary Reviews
• Personalised Development and Training Program
• 25 Days Holiday + Bank Holidays
• Pension Scheme
• Death in Service Cover
• Annual Bonus

Responsibilities:

• Customs Clearance: Ensure shipments are cleared through the Customs Declaration Service (CDS), following all customs regulations.
• Document Management: Review and prepare all necessary import documentation for compliance.
• Shipment Tracking: Monitor shipment progress and provide regular updates to all relevant parties.
• Client and Supplier Communication: Maintain consistent communication with clients and suppliers throughout the entire shipment process.
• Problem-Solving: Resolve shipment issues and delays, ensuring excellent customer service is maintained.
• Data Management: Keep accurate and up-to-date records of all shipments.
• Client Support: Respond to client inquiries and provide timely updates on shipment status. Work closely with internal teams and partners to ensure smooth operations.

This is a great opportunity to develop your career in freight forwarding, with plenty of growth potential in a supportive work environment. You'll play a key role in helping clients move goods globally while advancing your skills and expertise.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Supply Chain, Customer Service, and Administrative

Industries

Wholesale Import and Export, Transportation, Logistics, Supply Chain and Storage, and Truck Transportation