Implementation Support Officer

Amentum; Leiston; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Free medical cover

Digital GP service

Enhanced parental leave pay

Employee assistance programme

Professional development reimburse

Parental programmes

Job summary

Amentum is seeking an Implementation Support Officer to aid the deployment of the 3DX Non-Conformance Tool, migrating legacy records and supporting reporting, training materials and user guidance.

The role emphasises data migration, reporting development, and ensuring consistent non-conformance management across the organisation. Hybrid, flexible working options are discussed.

Qualifications

• Experience with online databases and digital information systems.
• Strong skills in issue identification, reporting and resolution.
• Ability to analyse and interpret data to support decisions.
• Excellent communication and stakeholder engagement skills.
• Proactive, solutions-focused mindset with collaborative approach.
• Approachable, professional and able to drive continuous improvement.

Responsibilities

• Support migration, validation and cleansing of non-conformance records into the 3DX platform.
• Assist with system implementation, testing and data quality assurance activities.
• Develop and maintain dashboards, reports and management information outputs.
• Validate reporting data for accuracy, consistency and reliability.
• Produce user guidance, procedures and training materials.
• Support development of reporting capabilities including trend analysis.
• Identify opportunities to improve reporting efficiency and data visualisation.
• Develop a contract baseline library specification for non-conformance management requirements.
• Provide support to stakeholders and end users during implementation and adoption.

Skills

Database experience

Data analysis

Stakeholder comms

Problem solving

Continuous improvement

Job description

At Amentum, we're not just solving problems; we're engineering the future. Our team is driven by an unyielding commitment to innovation, integrity, and collaboration, tackling some of the most significant challenges in science, security, and sustainability. If you're passionate about making a real impact and want to be part of a community that values ethical excellence, this is the place where your ambition can thrive.

Here, we believe that success comes from continuously pushing boundaries and working together to deliver on our promises. We embrace challenges with confidence and are dedicated to creating a secure and vibrant future for all. We’ll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.

People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you’d expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships.

Work-life balance and flexibility is a key focus area for us. We’re happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business.

About The Opportunity

Nuclear Power Programmes has been formed with the vision to support positive change and help shape the future of Nuclear Power. Operational throughout the UK and across continental Europe, we are seeking to expand our team on a variety of nuclear projects, which range in technologies and that find themselves at different stages of their development. To do this, we are seeking to continuously employ talented individuals to join our diverse team that are excited about nuclear projects and are committed to Net Zero, and Energy Security.

In both client facing and internal roles we are delivering major programme and project management capabilities throughout the project lifecycle. We are driving to deliver safe, high quality and to time solutions by thinking innovatively and working collaboratively.

Role Overview

The Implementation Support Officer will support the deployment of the 3DX Non-Conformance Tool, ensuring the successful migration of legacy non-conformance records from paper-based systems and CCIS into the new platform. The role will focus on data migration, reporting development, user support, and the creation of guidance and training materials to drive consistent non-conformance management across the organisation.

Key Responsibilities

• Support the migration, validation and cleansing of non-conformance records into the 3DX platform.
• Assist with system implementation, testing and data quality assurance activities.
• Develop and maintain dashboards, reports and management information outputs.
• Validate reporting data to ensure accuracy, consistency and reliability.
• Produce user guidance, procedures and training materials for the new tool.
• Support the development of reporting capabilities, including trend analysis, ageing reports, corrective actions and lessons learned.
• Identify opportunities to improve reporting efficiency and data visualisation.
• Develop a contract baseline library specification for non-conformance management requirements.
• Provide support to stakeholders and end users throughout implementation and adoption.

Essential Experience & Skills

• Experience working with online databases and digital information systems
• Strong skills in issue identification, reporting, and resolution
• Confident in analysing and interpreting data to support decision-making
• Excellent communication and stakeholder engagement skills
• A proactive, solutions-focused mindset with the ability to influence positive outcomes
• An approachable and professional individual who enjoys helping others and driving continuous improvement through collaboration and problem-solving.

Our Culture

Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.

We aim to embed inclusion in everything we do. We know that if we are inclusive, we’re more connected, and we’re more creative.

We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks.

We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit www.vercida.com to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.

If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team.

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