Implementation Support Officer

PWE Recruitment Group; England; On-site; GBP 38,000 - 52,000; Full time

Job summary

Our Client is leading a major UK energy project implementing a digital non-conformance platform. The role supports rollout, data cleansing and system adoption, working with diverse stakeholders to improve reporting and decision making.

You will develop dashboards, train end users and create guides to ensure successful implementation and ongoing data quality. This is a dynamic, change-focused environment offering long-term opportunities.

Qualifications

• Experience with digital information systems or online databases.
• Strong analytical skills to interpret and present data.
• Experience identifying, reporting and resolving issues.
• Excellent communication and stakeholder engagement skills.
• Ability to develop reports, dashboards and management information.
• Strong attention to detail and commitment to data quality.
• Proactive and solutions-focused approach to problem solving.
• Experience producing guidance documents or training materials.
• Confident supporting end users through change and system adoption.
• Collaborative team player with a continuous improvement mindset.

Responsibilities

• Support the migration, validation and cleansing of non-conformance data into the 3DX platform.
• Assist with system implementation, testing and data quality assurance activities.
• Develop and maintain dashboards, reports and management information outputs.
• Validate data accuracy, consistency and reporting integrity.
• Produce user guides, procedures and training materials.
• Support the development of trend analysis and performance reporting.
• Identify opportunities to improve reporting efficiency and data visualisation.
• Develop contract baseline library specifications for non-conformance management.
• Provide support and guidance to stakeholders throughout implementation.
• Promote continuous improvement and system adoption across the organisation.

Skills

Data analysis

Stakeholder engagement

Dashboard reporting

Data quality

Problem solving

Training materials

Communication

Collaboration

Tools

3DX platform

Job description

Implementation Support Officer

Play a key role in transforming quality management processes on a major UK energy project by supporting the rollout of an innovative digital non-conformance platform.

This is an exciting opportunity for a proactive and detail-focused professional to support the implementation of a critical business system that will improve reporting, compliance and operational efficiency. You'll work with a wide range of stakeholders, helping to drive digital transformation, improve data quality and support better decision-making across a nationally significant programme.

Key Responsibilities

• Support the migration, validation and cleansing of non-conformance data into the 3DX platform.
• Assist with system implementation, testing and data quality assurance activities.
• Develop and maintain dashboards, reports and management information outputs.
• Validate data accuracy, consistency and reporting integrity.
• Produce user guides, procedures and training materials.
• Support the development of trend analysis and performance reporting.
• Identify opportunities to improve reporting efficiency and data visualisation.
• Develop contract baseline library specifications for non-conformance management.
• Provide support and guidance to stakeholders throughout implementation.
• Promote continuous improvement and system adoption across the organisation.

Qualifications & Requirements

• Experience working with digital information systems or online databases.
• Strong analytical skills with the ability to interpret and present data.
• Experience identifying, reporting and resolving issues.
• Excellent communication and stakeholder engagement skills.
• Ability to develop reports, dashboards and management information.
• Strong attention to detail and commitment to data quality.
• Proactive and solutions-focused approach to problem solving.
• Experience producing guidance documents or training materials.
• Confident supporting end users through change and system adoption.
• Collaborative team player with a continuous improvement mindset.

What's in it for you?

The energy sector continues to attract significant investment, offering excellent long-term career prospects, innovation and stability. This is a chance to contribute to projects that support the UK's energy future while gaining valuable experience in digital transformation, data management and large-scale infrastructure delivery.

• Competitive salary and benefits package.
• Strong career progression opportunities.
• Exposure to major infrastructure and energy projects.
• Opportunity to contribute to business transformation initiatives.
• Long-term industry stability and job security.
• Work with experienced multidisciplinary teams.
• Gain valuable system implementation experience.
• Supportive and collaborative working environment.
• Continuous learning and professional development.
• Meaningful work with a lasting impact.

Company Overview

Our Client is a globally recognised engineering and technical services organisation delivering complex projects across the energy, environmental, nuclear and infrastructure sectors. With a reputation for technical excellence and innovation, they support critical programmes that improve safety, sustainability and operational performance.

Our Client offers a professional and collaborative environment where employees can develop their skills, contribute to high-profile projects and build rewarding long-term careers within a forward-thinking organisation.