Implementation Specialist - 9 month FTC

Point-of-Rental is an Elavon Payments Partner & Registered MSP/ISO of Elavon, inc; Luton; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading software company is looking for an Implementation Specialist for a fixed-term contract to integrate software solutions for clients. The role involves technical implementation, managing cloud services, and supporting both technical and non-technical users. Ideal candidates will have strong knowledge of SQL Server, Windows Server, and other related technologies. This role offers the chance to work in a dynamic environment with opportunities for professional growth.

Qualifications

• Experience in Cloud Solutions and SQL Server is required.
• Advanced knowledge in Windows Server and machine management.
• Ability to communicate technical requirements effectively.

Responsibilities

• Implement company software and configure add-on products.
• Write and update technical documentation for users with varying expertise.
• Assist in complex infrastructure designs and provide customer support.

Skills

Cloud Solutions

SQL Server

Windows Server

Virtual Machine Management

IIS

Web API

Remote Support

Microsoft SQL Server

PowerShell

Education

Relevant IT degree or equivalent experience

Tools

Microsoft Azure

AWS

Microsoft O365

Job description

Join to apply for the Implementation Specialist - 9 month FTC role at Point of Rental Software

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Join to apply for the Implementation Specialist - 9 month FTC role at Point of Rental Software

At Point of Rental Software, the Implementation Specialist (IT/Tech) is responsible for implementing company software, configuration of add-on products, advising on best practise internally and externally. As an Implementation Specialist (IT/Tech), you will be required to assist in complex infrastructure design, write and update technical documentation, and be a key figure in our external customer business.

Key Technical Skills

The successful candidate possesses the following required qualifications / experience:

• Knowledge and understanding of at least one or more Cloud Solutions for virtualization, SQL Server, Backup protocols and procedures, Web Server Hosting, Microsoft Azure, Google Compute Engine, Amazon Web Services.
• Advanced knowledge of the Windows Server operating system. Features such as Remote Desktop Server, Remote Desktop Server Farms, Terminal Services, and other advanced windows features are required.
• Advanced knowledge of Virtual Machine hosting and management.
• Advanced knowledge of IIS, Port Forwarding, VPN, RDS and Web API
• POP/SMTP Email setup with Google Gmail, Microsoft O365, and other providers
• Advanced knowledge of Microsoft SQL Server deployment methods. Knowledge of the TSQL program language for automation purposes.
• Windows (7,8,10 and 11) and Firewall configuration
• Knowledge of the software development process. The ability to interact with developers for the betterment of the software.
• DOS BATCH, PowerShell or.Net programming or equivalent programming experience.
  
  

Key Soft Skills

• To be able to interact with Technical and Non-Technical front-end and back-end users.
• Team player who is always available, patient and helpful.
• Excellent communicator who can pick-up the phone to explain the requirements to a non-technical customer or attend customer facing calls to discuss high level back end configuration.
• Advanced documentation skills for protocol, procedures, and process so the documents can be consumed by non-technical front-end users as well technical back-end users.
• Telephone/Remote Customer Support experience (Can be replaced with onsite experience or equivalent customer service experience)
  
  

Advantageous Skills

• Hire Industry experience.
• Point-of-Rental Software end-user experience
• AWS certification (Cloud Practitioner, Operations, etc.)Advanced documentation skills for protocol, procedures, and process so the documents can be consumed by non-technical front-end users as well technical back-end users.
• Microsoft Certified Professional/Administrator
  
  

Please note that job descriptions cannot be exhaustive, and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

EPIC Core Values

• Empowering – We equip our teammates, customers, and communities to reach their full potential. We foster confident autonomy to resolve issues and discover new ideas by investing in continuing education, promoting an atmosphere of open questioning and active listening, and defining a wide boundary of trust.
• Principled – We are committed to creating an environment of authenticity, honesty, and openness. Our actions demonstrate conviction and purposeful intention in the way we interact with our teammates, customers, and communities.
• Innovative – We are trailblazers, committed to constant innovation in everything we do for our team, our customers, and our communities. We relentlessly strive to identify opportunities and surmount future challenges to ensure success.
• Caring – We authentically care about our teammates, customers, and communities. By supporting and mentoring them to be their best, we empower and encourage them to serve others with the goal of making the world a better place

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development and Strategic Management Services

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