Implementation Specialist

Randstad Technologies Recruitment; Thatcham; Hybrid; GBP 42,000 - 64,000; Full time

Job summary

Randstad Technologies Recruitment is seeking an Implementation Specialist to drive digital transformation in healthcare. Based in Maidenhead, you will lead data integration deployments across GP practices and IT teams, ensuring smooth installations and effective customer engagement.

You will coordinate with NHS customers, perform installation steps, and monitor progress using project tracking tools. A Bachelor's degree and healthcare IT experience are required.

Qualifications

• Hands-on experience with EMIS Web and SystmOne in healthcare IT deployments.
• Strong written and verbal communication with NHS customers.
• Ability to coordinate across multiple stakeholders and teams.

Responsibilities

• Guide the installation process with customers and provide clear setup steps.
• Engage with NHS customers via email and Teams calls to ensure satisfaction.
• Track progress and interactions using project tracking tools.

Skills

EMIS Web

SystmOne

Communication

Team collaboration

Education

Bachelor's degree in a related field

Tools

MS Teams

Job description

Job title: Implementation Specialist

Location: Maidenhead- 2 days a week for initial 2 months and then remote

Contract Duration: 12 months

2 Stage interview- Final stage onsite interview

Job description:

Are you ready to drive digital transformation in healthcare?

We are seeking a highly organized and communicative Primary Care Health Informatics Implementation Lead to spearhead the deployment of new data integration software solutions across Primary Care GP Practices and their associated IT teams. If you have a strong understanding of healthcare systems and digital transformation principles, this is your chance to make a real impact.

What You Will Do:

• Guide the Process: Work directly with customers to provide appropriate installation steps and answer all initial queries to ensure a smooth setup.

• Engage with Customers: Liaise closely with NHS customers via email (60% of the time) and Microsoft Teams calls (40% of the time), following up to guarantee complete satisfaction with their software installation.

• Tracking : Use dedicated project tracking tools to effortlessly keep track of many concurrent customer interactions.

What You Bring to the Table:

• Essential Tech Skills: You absolutely must have hands‑on experience using EMIS Web and SystmOne.

• Relevant Background: You have previous experience in roles such as IT Support, floor walking for EPR/EMR implementations, project co‑ordinator, deployment co‑ordinator, implementation analyst, or implementation consultant.

• Top-Notch Communication: You are highly competent in delivering high‑quality written communication and are confident presenting and interacting with NHS customers on Teams calls.

• Education: A Bachelor's degree in a related field.

Bonus Points (Desirable):

• Recognized certifications in project management, such as PRINCE2 or PMP.
• Additional training in digital health technologies or specific NHS systems.

If you are a Healthcare professional looking to make a meaningful career in Healthcare industry, we want to hear from you.