Implementation Consultant

Jameson Legal.; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Implementation Consultant to join their dynamic team in London. This exciting role involves gathering client requirements and building end-to-end solutions, ensuring seamless integration of legal software. You will manage stakeholder relationships, troubleshoot customer issues, and conduct workshops to enhance client engagement. With a focus on collaboration, you will work closely with product and support teams to deliver exceptional service. This position offers a competitive salary and ample opportunities for career progression in a thriving environment.

Qualifications

• Strong communication and relationship building skills are essential.
• Analytical and troubleshooting skills with a desire to learn new software.

Responsibilities

• Managing integration processes and reviewing documentation.
• Troubleshooting and resolving customer issues.
• Running customer meetings and workshops.

Skills

Network firewalls and proxy servers

Microsoft Windows Server

Active Directory

Microsoft Azure

SQL Server

SQL Scripting

Implementation experience with HighQ

APIs

Tools

HighQ

Job description

Implementation Consultant, London

A leading provider of legal software solutions is looking to hire an implementation consultant in London. The main purpose of this role is to gather requirements and build end-to-end solutions for clients.

Main Responsibilities:

• Managing integration processes and regularly reviewing documentation.
• Troubleshooting and resolving customer issues.
• Running customer meetings and workshops.
• Setting up the technical components of appliances and API integrations.
• Building solutions using HighQ collaborate.
• Working closely with the product, support and customer success teams providing a value-add service to customers.
• Managing relationships with stakeholders
• Gathering requirements and mapping customer needs.

Main experience and skills required:

• Network firewalls and proxy servers.
• Microsoft Windows Server and Active Directory.
• Microsoft Azure.
• SQL Server and SQL Scripting.
• Implementation experience with HighQ or other legal software.
• APIs

To be successful in this role you need to possess strong communication and relationship building skills. You also need strong analytical and troubleshooting skills and a desire to learn and work with new software.

This is an exciting role that offers a competitive salary and plenty of opportunity to progress.

If you are interested in finding out more about this role and believe you are a good fit, please don't hesitate in sending your CV

Please note that where a level of preferred experience or qualification is indicated, this is a guideline only and does not preclude applications from candidates with more or less experience.Jameson Legal acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.