Implementation Consultant

Jameson Legal Tech; Greater London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player in legal software solutions is seeking a motivated Implementation Consultant to join their dynamic team in London. In this pivotal role, you'll be responsible for gathering client requirements and building comprehensive solutions that enhance customer satisfaction. Your expertise in network firewalls, SQL Server, and HighQ will be critical as you manage integrations and troubleshoot issues. This exciting opportunity not only offers a competitive salary but also a clear path for professional growth in a collaborative environment. If you're eager to make an impact in the legal tech space, this role is perfect for you.

Qualifications

• Strong communication and relationship-building skills are essential.
• Analytical and troubleshooting skills are required.

Responsibilities

• Manage integration processes and troubleshoot customer issues.
• Gather requirements and build end-to-end solutions for clients.

Skills

Network firewalls

Proxy servers

Microsoft Windows Server

Active Directory

SQL Server

SQL Scripting

HighQ implementation

APIs

Job description

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Consultant at Jameson Legal Tech - [e-mail]

A leading provider of legal software solutions is looking to hire an implementation consultant in London. The main purpose of this role is to gather requirements and build end-to-end solutions for clients.

Main Responsibilities:

• Managing integration processes and regularly reviewing documentation.
• Troubleshooting and resolving customer issues.
• Running customer meetings and workshops.
• Setting up the technical components of appliances and API integrations.
• Building solutions using HighQ collaborate.
• Working closely with the product, support and customer success teams providing a value-add service to customers.
• Managing relationships with stakeholders
• Gathering requirements and mapping customer needs.

Main experience and skills required:

• Network firewalls and proxy servers.
• Microsoft Windows Server and Active Directory.
• SQL Server and SQL Scripting.
• Implementation experience with HighQ or other legal software.
• APIs

To be successful in this role you need to possess strong communication and relationship building skills. You also need strong analytical and troubleshooting skills and a desire to learn and work with new software.

This is an exciting role that offers a competitive salary and plenty of opportunity to progress.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Consulting, and Analyst

• Industries

  Legal Services, IT System Custom Software Development, and IT Services and IT Consulting

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