Implementation Consultant

NECSWS; Chippenham; On-site; GBP 391,000 - 446,000; Full time

Benefits offered by this job

25 days holiday

Life assurance 4x salary

Flexible benefits

Job summary

NEC Software Solutions is hiring an Infrastructure Engineer to deliver our CAD and communication products into live environments across the UK. You will build, commission and upgrade solutions at customer sites and hosted data centres, with responsibility for fault finding at hardware and software levels.

The role requires extensive travel, professional liaison with internal teams, and adherence to NEC processes to meet delivery milestones while maintaining safety and professional standards.

Qualifications

• Experience in troubleshooting and problem solving.
• Good understanding of Microsoft Active Directory / domain architecture.
• Proven experience administering Microsoft Windows 11 and Windows Server up to 2022.
• Proven experience deploying Windows and server operating systems.
• Working knowledge of MySQL and MSSQL (backups, queries).
• Knowledge of virtualization environments (Hyper-V or VMware).
• MS Office applications including Excel, Visio, Word.
• Experience working to ITIL best practices.

Responsibilities

• Build, commissioning and upgrades of NEC bespoke CAD/communication products in customer environments or hosted data centres.
• Fault finding of product suite at hardware and software levels.
• Create, review and update NEC engineering documentation (workplans, instructions, guides).
• Coordinate activities with internal teams and gather information to complete tasks.
• Work primarily on customer sites with travel and overnight stays.
• Interact with customers on technical and non-technical levels and adapt communication accordingly.
• Work in teams or autonomously as required by projects.
• Follow NEC processes and procedures and meet delivery deadlines.
• Present a professional attitude in all work and maintain a safe working environment.

Skills

Troubleshooting

Active Directory

Tools

Windows 11

Windows Server 2022

MySQL

MSSQL

Hyper-V

VMware

Excel

Visio

Word

Job description

• Compensation: GBP 35000 - GBP 40000 - monthly

Company Description

Come join us and make a difference in the world!

*Due to strict security clearance requirements, we are only able to consider applicants that have lived in the UK for 5 consecutive years or more*

As an Infrastructure Engineer, you will be helping us to deliver our solutions into live operational service for our suite of products across our entire customer portfolio.

If you are looking for the next step in your career, what better than delivering mission critical solutions for the blue light emergency services market. Being part of a dedicated team deploying NEC Software Solutions (NEC SWS) into sites across the UK, Ireland, Europe and beyond.

What you will be doing:

• Build, Commissioning, and upgrades of NEC Software Solutions bespoke Communication and CAD (Computer Aided Dispatch) products solutions into our customer environments or Hosted Data Centres.
• Fault finding our product suite of solution/s at both hardware and software levels.
• When required, create, review and update NEC Engineering documentation, for example workplans, work instructions and technical guides.
• The role holder will be required to work professionally in liaison with several internal teams to coordinate various activities and gather / provide information required to complete the tasks at hand.
• The role is primarily completed on customer sites as demand requires, therefore you will be expected to work from a variety of locations and extensive travel should be expected, including overnight stays.
• The role can involve extensive customer contact on both a technical and non-technical level requiring a professional and adaptable approach to communication and interaction / service.
• The role will require working both in a team and, potentially autonomously where projects dictate a limited engineering requirement. An increasing level of autonomy is typically achieved after some time in post and suitable experience has been gained.
• Continually follow and adhere to NEC Software Solutions outlined process & procedures.
• Complete all activities within set deadlines and report appropriately any difficulties to achieve delivery milestones.
• Present a professional approach and attitude to all work undertaken.
• Promote a clean working environment. Adhere to all Health and Safety practices, rules and regulations.

Qualifications

Who are you?

• Experienced in troubleshooting and problem solving
• A good understanding of Microsoft active directory / domain architecture
• Proven experience of administeringand working with Microsoft Windows 11, Windows Server up to 2022
• Proven Experience deploying Microsoft Windows and server Operating systems
• Working knowledge of MySQL/MSSQL (running backups, running queries, etc)
• Proven knowledge and experience of virtualisation environments (Hyper-V or VMware)
• MS Business Applications experience including Excel, Visio, Word
• Proven experience working to ITIL best practices.

Additional Information

We pride ourselves in offering an excellent benefits package. When you join the team at NEC Software Solutions, you are provided with the following:

• 25 days paid holiday with the option to buy/sell
• 4 x basic salarylife assurance cover (with the option to increase cover at an additional cost)
• A selection of flexible benefits to suit your individual needs

OTHER INFORMATION

• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
• All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a DisclosureBarring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

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