Impactful Training Programs Coordinator

Norfolk and Waveney Mind; Norwich; Hybrid; GBP 23,000 - 29,000; Full time

Job summary

Norfolk and Waveney Mind is seeking a Commercial Training Coordinator in Norwich. You will coordinate training bookings, support client relationships, and promote our growing portfolio of commercial training courses, ensuring smooth delivery and strong customer service from enquiry to completion.

You will be the first point of contact for customers, managing communications, maintaining records, and assisting with marketing campaigns and reports to help grow income for charitable work.

Responsibilities

• Coordinate training bookings and schedules
• Support client relationships and communications
• Maintain accurate records and documentation
• Promote and grow our portfolio of commercial training courses
• Act as first point of contact for customers and ensure high-quality service

Skills

Customer service

Administration

Coordination

Job description

Norfolk and Waveney Mind is seeking a Commercial Training Coordinator in Norwich. You will coordinate training bookings, support client relationships, and promote our growing portfolio of commercial training courses, ensuring smooth delivery and strong customer service from enquiry to completion.

You will be the first point of contact for customers, managing communications, maintaining records, and assisting with marketing campaigns and reports to help grow income for charitable work.