Impactful Planning Admin & Projects Support

TEST VALLEY BOROUGH COUNCIL; Andover; On-site; GBP 20,000 - 28,000; Full time

Job summary

TEST VALLEY BOROUGH COUNCIL is seeking a Business Support Assistant to provide essential administrative support to the Planning Service. You will handle records, assist with Planning Committee processes, and help keep documentation in order.

You will respond to customer enquiries, manage correspondence, and assist with reports and presentations. You’ll help update planning systems and data while delivering reliable office support in line with council policies.

Qualifications

• Administrative experience or equivalent in a public service setting.
• Ability to respond to customer enquiries and manage correspondence.
• Experience in preparing reports and presentations is desirable.
• Familiarity with planning systems and data management is a plus.

Responsibilities

• Provide administrative support within the Planning Service.
• Help manage legal agreements attached to planning permissions and maintain records.
• Respond to customer enquiries and provide basic guidance on planning matters.
• Assist with Planning Committee processes and prepare reports/presentations.
• Update planning systems and data; carry out general office duties.

Skills

Communication skills

Organisational skills

Prioritisation

Customer service mindset

Attention to detail

Job description

TEST VALLEY BOROUGH COUNCIL is seeking a Business Support Assistant to provide essential administrative support to the Planning Service. You will handle records, assist with Planning Committee processes, and help keep documentation in order.

You will respond to customer enquiries, manage correspondence, and assist with reports and presentations. You’ll help update planning systems and data while delivering reliable office support in line with council policies.