Impactful Housing & Homelessness Support Officer

Nottingham City Council; East Midlands; On-site; GBP 34,000 - 37,000; Full time

Benefits offered by this job

26 days annual leave

Generous pension scheme

Smart Working

Health & wellbeing benefits

Discounted local memberships

Job summary

Nottingham City Council is recruiting two Temporary and Supported Accommodation Officers to secure and maintain suitable accommodation for vulnerable households. You will work closely with commissioned providers, ensuring statutory duties under homelessness legislation are met.

The role requires tackling complex needs with sensitivity and strong partnership work across sectors. We offer hybrid working options, a supportive team environment, and a commitment to professional development within a

Qualifications

• Knowledge of homelessness and experience of supporting individuals with complex needs and severe multiple disadvantage.
• Good working knowledge of housing legislation across both the public and private sectors and understanding of local authority duties re temporary accommodation.
• Ability to communicate complex issues face-to-face with tact, diplomacy, sensitivity and customer care.
• Experience delivering a high-quality, customer-focused service in a high-pressure environment.
• Evidence of working in partnership across sectors, building and maintaining relationships.
• Creative, proactive mindset to identify problems and develop solutions.

Responsibilities

• Secure and maintain suitable accommodation for vulnerable households.
• Collaborate with commissioned accommodation providers to deliver housing solutions.
• Ensure compliance with homelessness legislation and related legal frameworks.

Skills

Knowledge of homelessness

Experience with complex needs

Communication with clients

Customer-focused service

Partnership working

Creative problem solving

Job description

Nottingham City Council is recruiting two Temporary and Supported Accommodation Officers to secure and maintain suitable accommodation for vulnerable households. You will work closely with commissioned providers, ensuring statutory duties under homelessness legislation are met.

The role requires tackling complex needs with sensitivity and strong partnership work across sectors. We offer hybrid working options, a supportive team environment, and a commitment to professional development within a