Impactful Housing & Estates Assistant

The Richmond Fellowship Scotland; Stepps; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Generous annual leave

Rewards scheme

Inhouse training opportunities

Refer a Friend £150

Employee Forum

Glasgow Credit Union membership

Health care plan

Counselling & Life Works

Job summary

The Richmond Fellowship Scotland is looking for a dedicated team member to support the day-to-day management of our residential and office accommodation. Working alongside the Housing & Estates Coordinator, you will cover housing management, rent and housing benefit administration, utilities, property compliance and general estates support.

Most importantly, you will help ensure residents have access to good-quality, safe and well-maintained accommodation that supports them to live full and

Qualifications

• Excellent written and verbal communication skills.
• Strong IT skills, particularly in Microsoft Word and Excel.
• Broad understanding of Scottish housing legislation and awareness of Housing Benefit legislation.
• Experience of customer engagement.
• Good interpersonal skills and the ability to work effectively with others and on your own initiative.
• Strong attention to detail and the ability to produce clear, accurate documentation.

Responsibilities

• Support the day-to-day management of residential and office accommodation.
• Assist with housing management, rent and housing benefit administration, utilities, and property compliance.
• Provide general estates support to ensure safe, high-quality, well-maintained accommodation.
• Help residents access a safe, inclusive living environment.

Skills

Communication skills

Broad IT literacy

Customer engagement

Interpersonal skills

Independent working

Attention to detail

Tools

Microsoft Word

Excel

Job description

The Richmond Fellowship Scotland is looking for a dedicated team member to support the day-to-day management of our residential and office accommodation. Working alongside the Housing & Estates Coordinator, you will cover housing management, rent and housing benefit administration, utilities, property compliance and general estates support.

Most importantly, you will help ensure residents have access to good-quality, safe and well-maintained accommodation that supports them to live full and