Impactful Employment Adviser | Career Coach

Fedcap Employment; Basingstoke; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

33 days leave

Benefits scheme £500

Cycle to Work

Pension 5% match

Life assurance

Health & wellbeing

Digital gym

Job summary

Fedcap UK in Basingstoke is seeking a passionate, target-driven individual to deliver tailored, one-to-one support under the DWP Restart Scheme. You will help long-term unemployed people overcome barriers, build confidence and move into sustainable work.

You’ll manage a caseload with face-to-face appointments, create SMART action plans, and collaborate with external services to overcome challenges. Hours are Mon-Fri 9am-5pm, onsite, with a competitive salary and benefits.

Qualifications

• Experience delivering services to meet contractual and quality standards.
• Ability to build rapport with diverse individuals, including those with complex needs.
• Experience in fast-paced customer-facing environments.

Responsibilities

• Work towards clear targets and KPIs with support.
• Manage a caseload with face-to-face appointments and create SMART action plans.
• Provide job-search support, coaching and guidance to help clients gain sustainable employment.
• Collaborate with external services to tackle barriers and improve outcomes.

Skills

Target-driven

People skills

Emotional intelligence

Customer-facing

Time management

Job description

Fedcap UK in Basingstoke is seeking a passionate, target-driven individual to deliver tailored, one-to-one support under the DWP Restart Scheme. You will help long-term unemployed people overcome barriers, build confidence and move into sustainable work.

You’ll manage a caseload with face-to-face appointments, create SMART action plans, and collaborate with external services to overcome challenges. Hours are Mon-Fri 9am-5pm, onsite, with a competitive salary and benefits.