Career Coach: Rebuild Confidence & Path to Work

Fedcap Group; Oxford; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

33 days’ annual leave

£500 annual benefits scheme

Cycle to Work scheme

Pension with 5% employer match

Free life assurance

Health & wellbeing support

Digital gym

Job summary

Fedcap UK in Oxford is recruiting a people-focused, target-driven Employment Advisor to support individuals back into work under the Restart Scheme. You will deliver tailored, one-to-one coaching, signposting and job-search support, building confidence and helping clients overcome barriers.

This role requires resilience, strong organisation, and the ability to work with diverse, sometimes vulnerable customers in a fast-paced setting.

Qualifications

• Background in target-driven roles or delivering services to meet standards.
• Ability to build rapport and empower individuals from diverse backgrounds, including vulnerable with complex needs.
• Experience in customer-facing roles in a fast-paced environment.
• Strong organisational and time-management skills with accurate records.

Responsibilities

• Work towards clear targets and KPIs with support.
• Manage caseload with face-to-face appointments and SMART action plans.
• Provide job-searching support and coaching to build confidence.
• Collaborate with external services to overcome barriers.

Skills

Target-driven

Emotional intelligence

Customer-facing

Time management

Resilience

Job description

Fedcap UK in Oxford is recruiting a people-focused, target-driven Employment Advisor to support individuals back into work under the Restart Scheme. You will deliver tailored, one-to-one coaching, signposting and job-search support, building confidence and helping clients overcome barriers.

This role requires resilience, strong organisation, and the ability to work with diverse, sometimes vulnerable customers in a fast-paced setting.