Impactful Donation Centre Leader

Charity People; Wakefield; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

27 days annual leave

Bank holidays

Job summary

Wakefield Hospice invites an experienced Donation Centre Manager to lead their donation intake and distribution network in Wakefield. The role oversees stock flow across shops and online channels, plus transport and logistics, to maximise income for hospice services.

You will line manage supervisors, staff and volunteers, drive process improvements and ensure compliance with health and safety, GDPR and retail regulations, while delivering strong performance reports to senior leadership.

Qualifications

• Experience managing retail, warehouse, logistics or operational teams.
• Strong leadership skills to motivate staff and volunteers.
• Experience managing stock, processes or distribution operations.
• Excellent organisational and problem-solving skills.
• Confidence working across multiple priorities and stakeholders.
• Collaborative approach and commitment to delivering excellent results.

Responsibilities

• Leading the sorting, processing and distribution of donated stock.
• Managing stock allocation across retail shops, eBay and other sales channels.
• Overseeing transport operations, collections and deliveries.
• Line managing supervisors, staff and volunteers.
• Driving continuous improvement in processes and performance.
• Ensuring compliance with health and safety, GDPR and retail regulations.
• Producing operational and performance reports for senior leadership.

Skills

Retail management

Leadership

Stock management

Organisational skills

Problem-solving

Stakeholder management

Job description

Wakefield Hospice invites an experienced Donation Centre Manager to lead their donation intake and distribution network in Wakefield. The role oversees stock flow across shops and online channels, plus transport and logistics, to maximise income for hospice services.

You will line manage supervisors, staff and volunteers, drive process improvements and ensure compliance with health and safety, GDPR and retail regulations, while delivering strong performance reports to senior leadership.