Impactful Credit Controller in Social Care

Achieve together; Leatherhead; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career progression

Employee discounts

Stream - pay advances

Life Assurance

Job summary

Achieve together is seeking a skilled Credit Controller to join our community hub team in Leatherhead. You will drive timely payment collections, resolve queries, and ensure accurate recording of customer payments in a supportive care setting.

The role requires calm under pressure, excellent communication, and a proactive, solution-oriented mindset within a team. Experience with Local Authorities or NHS is advantageous.

Qualifications

• Strong knowledge of credit control end-to-end collection.
• Experience dealing with Local Authorities and NHS is preferable.
• The ability to keep calm under pressure and work ethically.

Responsibilities

• Ensuring timely collection of payments.
• Resolving queries promptly, ensuring accounts are open for collections.
• Strong reconciliation abilities.
• Accurate allocation of credit notes to invoices when required.
• Maintaining accurate records of customer payments.
• Regular follow up with internal and external customers.

Skills

Credit control process

End-to-end collections

Communication skills

Negotiation skills

Analytical problem-solving

Team player

Job description

Achieve together is seeking a skilled Credit Controller to join our community hub team in Leatherhead. You will drive timely payment collections, resolve queries, and ensure accurate recording of customer payments in a supportive care setting.

The role requires calm under pressure, excellent communication, and a proactive, solution-oriented mindset within a team. Experience with Local Authorities or NHS is advantageous.