Impactful Client Engagement Coordinator

Starting Point Recruitment; Birmingham; On-site; GBP 21,600 - 26,400; Full time

Benefits offered by this job

Company pension

Health & wellbeing programme

Job summary

A recruitment agency in Birmingham is seeking a proactive Client Engagement Coordinator to manage participant reviews and provide support to Progression Coaches and Skills Trainers. In this full-time role, you will build relationships with participants and employers, ensuring high-quality administrative support. The ideal candidate will be organised, possess strong communication skills, and have experience in data management. A supportive team environment and opportunities for professional growth await you.

Qualifications

• Ability to work independently and as part of a team.
• Experience working with participants, employers, or external organisations.
• Knowledge of financial management and compliance standards (desirable).

Responsibilities

• Provide administrative and operational support to Progression Coaches and Trainers.
• Maintain effective relationships with participants and employers.
• Monitor and maintain service quality, implementing corrective actions.

Skills

Experience in administration and data management

Proficiency in Microsoft Word, Excel, and Access

Strong organisational skills

Excellent communication and interpersonal skills

Job description

A recruitment agency in Birmingham is seeking a proactive Client Engagement Coordinator to manage participant reviews and provide support to Progression Coaches and Skills Trainers. In this full-time role, you will build relationships with participants and employers, ensuring high-quality administrative support. The ideal candidate will be organised, possess strong communication skills, and have experience in data management. A supportive team environment and opportunities for professional growth await you.