Impactful Child & Family Admin Apprentice

WMJobs; Warwick; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Pension scheme

Agile working

Generous annual leave

Vivup benefits

Job summary

Warwickshire County Council in Warwickshire is offering a Level 3 Business Administrator Apprenticeship within the Children and Families service. You will support MARAC, MAPPA and MHISC processes, handle referrals, and maintain Mosaic CRM records to ensure timely, confidential safeguarding interventions.

You will work with a dedicated team, develop professional admin skills, and learn to manage financial and data tasks while contributing to safeguarding objectives.

Qualifications

• Be highly organised with excellent attention to detail.
• Thrive in a busy and fast paced environment.
• Have strong planning and prioritisation skills.
• Be able to work independently and use your own initiative.
• Demonstrate resilience and professionalism when dealing with sensitive matters.
• Be a supportive team player with excellent communication skills.

Responsibilities

• Safeguarding and Sensitive Information Management
• MARAC Coordination and School Liaison
• MAPPA Information Management
• MHISC Referral Processing
• Database and Case Management
• Call Handling, Triage and De-escalation
• Financial and Operational Support
• Financial Administration
• Problem Solving and Query Resolution
• Data and Systems Management

Skills

Excellent organisational skills

Attention to detail

Strong prioritisation

Independent working

Effective communication

Resilience

Education

Level 3 Business Administrator Apprenticeship

Tools

Mosaic (CRM)

Job description

Warwickshire County Council in Warwickshire is offering a Level 3 Business Administrator Apprenticeship within the Children and Families service. You will support MARAC, MAPPA and MHISC processes, handle referrals, and maintain Mosaic CRM records to ensure timely, confidential safeguarding interventions.

You will work with a dedicated team, develop professional admin skills, and learn to manage financial and data tasks while contributing to safeguarding objectives.