Impact & Fundraising Operations Lead (Hybrid/Part-Time)

Leicester & Leicestershire Animal Aid Association; Huncote; Hybrid; GBP 19,000 - 23,000; Part time

Job summary

Leicester Animal Aid is seeking a Fundraising Operations and Impact Manager to lead data, reporting and infrastructure, shaping how we evidence our impact and grow income. You will work within the fundraising team, ensuring systems deliver efficient supporter experiences and robust fundraising operations.

This role is based at the Leicestershire centre with flexible hybrid working after a 3-month induction, 20–24 hours per week, a 12-month fixed-term contract with potential extension.

Qualifications

• Minimum 3 years’ experience developing and implementing fundraising systems.
• Knowledge of fundraising databases such as Harlequin, Raiser’s Edge or similar, including data extraction, segmentation and reporting.
• Demonstrable experience of successful supporter relationship building, stewardship, research and fundraising operations.
• Team leadership, line management and excellent written and verbal communication skills.

Responsibilities

• Develop and manage data and reporting systems and optimise processes to build and maintain long-term supporter relationships and overall income growth.
• Lead the Charity’s impact, insight and fundraising infrastructure, providing evidence, systems and impact narrative to underpin fundraising and supporter experience.
• Act as the central point for collating and organising impact evidence, including stories, statistics, outcomes and need, for appeals, campaigns, individual approaches and grant applications.
• Line manage and support the Supporter Experience Coordinator and Impact and Insights Coordinator (both future roles).

Skills

Fundraising systems

Harlequin

Raiser’s Edge

Data extraction

Segmentation

Reporting

Donor stewardship

Donor relations

Fundraising operations

Team leadership

Communication

Tools

Harlequin

Raiser’s Edge

Job description

Leicester Animal Aid is seeking a Fundraising Operations and Impact Manager to lead data, reporting and infrastructure, shaping how we evidence our impact and grow income. You will work within the fundraising team, ensuring systems deliver efficient supporter experiences and robust fundraising operations.

This role is based at the Leicestershire centre with flexible hybrid working after a 3-month induction, 20–24 hours per week, a 12-month fixed-term contract with potential extension.