Fundraising Operations and Impact Manager

Leicester & Leicestershire Animal Aid Association; Huncote; Hybrid; GBP 19,000 - 23,000; Part time

Job summary

Leicester Animal Aid is seeking a Fundraising Operations and Impact Manager to lead data, reporting and infrastructure, shaping how we evidence our impact and grow income. You will work within the fundraising team, ensuring systems deliver efficient supporter experiences and robust fundraising operations.

This role is based at the Leicestershire centre with flexible hybrid working after a 3-month induction, 20–24 hours per week, a 12-month fixed-term contract with potential extension.

Qualifications

• Minimum 3 years’ experience developing and implementing fundraising systems.
• Knowledge of fundraising databases such as Harlequin, Raiser’s Edge or similar, including data extraction, segmentation and reporting.
• Demonstrable experience of successful supporter relationship building, stewardship, research and fundraising operations.
• Team leadership, line management and excellent written and verbal communication skills.

Responsibilities

• Develop and manage data and reporting systems and optimise processes to build and maintain long-term supporter relationships and overall income growth.
• Lead the Charity’s impact, insight and fundraising infrastructure, providing evidence, systems and impact narrative to underpin fundraising and supporter experience.
• Act as the central point for collating and organising impact evidence, including stories, statistics, outcomes and need, for appeals, campaigns, individual approaches and grant applications.
• Line manage and support the Supporter Experience Coordinator and Impact and Insights Coordinator (both future roles).

Skills

Fundraising systems

Harlequin

Raiser’s Edge

Data extraction

Segmentation

Reporting

Donor stewardship

Donor relations

Fundraising operations

Team leadership

Communication

Tools

Harlequin

Raiser’s Edge

Job description

Fundraising Operations and Impact Manager

Leicester Animal Aid is an animal welfare charity founded in 1956, accommodating relinquished, unwanted and abandoned cats and dogs within a 4.5-acre purpose-built rehoming centre in Huncote, Leicestershire. Animals are cared for by a professional, qualified and experienced animal care team, supported by excellent veterinary services. The charity also runs a community outreach scheme, helping vulnerable pet owners keep their cherished animal companions in their own homes.

About the Role

This is a key role within a driven, talented and successful professional fundraising team, all with a genuine passion and enthusiasm for our mission to provide a second chance for cats and dogs and to rehome pets into loving, responsible homes. Joining at an exciting time of growth, you will help shape the future fundraising strategy while leading the Charity’s impact, insight and fundraising infrastructure, ensuring it has the evidence, systems and strategic clarity needed to secure sustainable income and deliver meaningful supporter experiences.

Key Responsibilities

• Develop and manage data and reporting systems and optimise processes to build and maintain long-term supporter relationships and overall income growth.
• Lead the Charity’s impact, insight and fundraising infrastructure, providing evidence, systems and impact narrative to underpin fundraising and supporter experience.
• Act as the central point for collating and organising impact evidence, including stories, statistics, outcomes and need, for appeals, campaigns, individual approaches and grant applications.
• Line manage and support the Supporter Experience Coordinator and Impact and Insights Coordinator (both future roles).

Skills & Experience

• Minimum 3 years’ experience developing and implementing fundraising systems.
• Knowledge of fundraising databases such as Harlequin, Raiser’s Edge or similar, including data extraction, segmentation and reporting.
• Demonstrable experience of successful supporter relationship building, stewardship, research and fundraising operations.
• Team leadership, line management and excellent written and verbal communication skills.

Why Join Us?

• Be part of a growing fundraising team and help shape the future fundraising strategy.
• Work closely with the General Manager, Fundraising Manager, Philanthropy Manager and Fundraising & Communications Assistant.
• Lead on systems, impact, insight and supporter experience across the charity.
• Manage two planned future roles as the fundraising team expands.

Job Details

Salary range: £19,000 to £23,000 per annum (actual salary based on 20 and 24 hours weekly)

Hours of Work: Between 20 and 24 hours weekly – flexible working and hybrid role. There may be the potential for increased work hours in the future by mutual agreement should the need arise

Location: The rehoming centre for cats and dogs is based in the Leicestershire village of Huncote. This role allows for flexible hybrid working after the initial 3 month induction and training period, which will be based at the Centre

Duration: 12 month fixed term contract with the intention of extending to a permanent position

Please refer to the full role description on our website using link: https://tinyurl.com/2zruaepk