Impact Analytics Specialist

Tottenham Hotspur FC; Greater London; On-site; GBP 30,000 - 55,000; Full time

Job summary

Tottenham Hotspur Foundation is seeking an Insight & Impact Analyst to deliver high-quality data analysis, reporting, and insights to improve programme performance and evidence community impact. The role works with Salesforce, Power BI and Tableau to track metrics and embed a culture of data-driven decision making.

You will build dashboards, support data definitions, train staff, and communicate insights to senior stakeholders to help secure funding and strengthen the Foundation's strategic

Qualifications

• Bachelor’s degree or equivalent in data, analytics, or a related field.
• Strong analytical capability with excellent attention to detail.
• Proactive and collaborative, with the ability to build strong working relationships across teams and engage stakeholders.
• Excellent communication skills, with the ability to translate complex data into clear, meaningful insight.
• Solutions-focused with a drive to improve systems, processes, and impact measurement.

Responsibilities

• Provide detailed analysis of programme performance and community impact using Salesforce and other data systems such as Tableau/Power BI.
• Design, build, and maintain dashboards and reports (e.g. Power BI / Tableau) to provide real-time insight of key metrics to teams.
• Prepare and present insights, translating complex datasets into clear outputs for technical and non-technical audiences to drive decision-making.
• Conduct regular analyses to assess programme effectiveness and support evidence-based decision-making.
• Collaborate with delivery managers to identify meaningful metrics aligned with objectives and Foundation strategy.
• Assist in tracking, analysing, and interpreting variances in programme outcomes, offering recommendations.
• Contribute to process improvement by embedding data-driven practices across teams.

Skills

Analytical ability

Collaborative

Communication skills

Problem-solving

Multi-tasking

Education

Bachelor’s degree or equivalent in data/IT/statistics

Tools

Power BI

Tableau

Excel

Salesforce (advantage)

Job description

Tottenham Hotspur Foundation is seeking an Insight & Impact Analyst to deliver high-quality data analysis, reporting, and insights to improve programme performance and evidence community impact. The role works with Salesforce, Power BI and Tableau to track metrics and embed a culture of data-driven decision making.

You will build dashboards, support data definitions, train staff, and communicate insights to senior stakeholders to help secure funding and strengthen the Foundation's strategic