Impact Analytics & Evaluation Lead

We do social work; Greater London; On-site; GBP 32,000 - 52,000; Full time

Job summary

We Do Social Work is seeking a Data, Evaluation and Reporting Officer to lead the data, evaluation and reporting function for the Experts at Hand programme. You will manage data collection, monitor and analyse outcomes, and help senior leaders make evidence-based decisions.

You will develop and maintain a meaningful dashboard, present findings, and drive continuous improvement across SEND services. Strong communication and collaboration with partners are essential.

Qualifications

• Experience of managing data, tracking systems and reporting processes.
• Experience of managing evaluations, surveys or feedback processes.
• Confident use of spreadsheets, performance reporting systems and dashboard tools.
• Strong analytical skills and the ability to interpret quantitative and qualitative information.
• Excellent written and verbal communication skills.
• Ability to manage competing deadlines, work independently and take ownership of responsibilities.
• Experience of working collaboratively with internal colleagues, external partners and stakeholders.
• An understanding of GDPR, confidentiality and information governance.
• Knowledge or understanding of SEND services and the importance of evidence-based decision-making.
• The ability to identify problems, investigate data issues and recommend practical solutions.

Responsibilities

• Lead the collection, tracking and analysis of EAH programme data, ensuring information is accurate and up to date.
• Managing the evaluation process, including issuing surveys, monitoring responses, chasing outstanding returns and analysing feedback.
• Working with MIME Consulting and colleagues to ensure accurate data returns and the effective development of the EAH dashboard.
• Developing and maintaining robust tracking systems for programme activity, outcomes, performance, risks and actions.
• Producing high-quality reports, dashboard updates, briefings and performance summaries for senior leaders and governance boards.
• Presenting data and evaluation findings confidently, explaining trends, identifying risks and highlighting areas requiring action.
• Using quantitative and qualitative information to demonstrate programme impact and identify opportunities for service improvement.
• Proactively working with colleagues and partners to improve data quality and secure timely, complete information.
• Supporting the wider SEND improvement agenda through reliable evidence, analysis and reporting.

Skills

Data management

Tracking systems

Reporting

Evaluations & surveys

Dashboards

Data analysis

GDPR & governance

SEND knowledge

Stakeholder engagement

Problem solving

Communication skills

Education

GCSE English & Maths

A-Level Maths

Excel/Power BI qualifications

Tools

Excel

Power BI

Job description

We Do Social Work is seeking a Data, Evaluation and Reporting Officer to lead the data, evaluation and reporting function for the Experts at Hand programme. You will manage data collection, monitor and analyse outcomes, and help senior leaders make evidence-based decisions.

You will develop and maintain a meaningful dashboard, present findings, and drive continuous improvement across SEND services. Strong communication and collaboration with partners are essential.