Data & Impact Reporting Lead

We Do Social Work; City Of London; On-site; GBP 42,000 - 60,000; Full time

Job summary

We Do Social Work is seeking a proactive Data, Evaluation and Reporting Officer to lead data collection, analysis and reporting for the Experts at Hand (EAH) programme within the SEND Service in London. You will develop and maintain a meaningful dashboard, track outcomes and present findings to senior leaders and governance boards.

You will work closely with the Programme Lead, SEND Improvement Lead and partners to ensure accurate data returns, timely evaluations and evidence-based

Qualifications

• Experience of managing data, tracking systems and reporting processes.
• Experience of managing evaluations, surveys or feedback processes, including chasing and analysing responses.
• Confident use of spreadsheets, performance reporting systems and dashboard tools.
• Strong analytical skills and the ability to interpret quantitative and qualitative information.
• Excellent written and verbal communication skills, including experience of presenting information.
• Ability to manage competing deadlines, work independently and take ownership of responsibilities.
• Experience of working collaboratively with internal colleagues, external partners and stakeholders.
• Understanding of GDPR, confidentiality and information governance.
• Knowledge or understanding of SEND services and the importance of evidence-based decision-making.
• Ability to identify problems, investigate data issues and recommend practical solutions.

Responsibilities

• Leading the collection, tracking and analysis of EAH programme data, ensuring information is accurate and up to date.
• Managing the evaluation process, including issuing surveys, monitoring responses, chasing outstanding returns and analysing feedback.
• Working with MIME Consulting and colleagues to ensure accurate data returns and the effective development of the EAH dashboard.
• Developing and maintaining robust tracking systems for programme activity, outcomes, performance, risks and actions.
• Producing high-quality reports, dashboard updates, briefings and performance summaries for senior leaders and governance boards.
• Presenting data and evaluation findings confidently, explaining trends, identifying risks and highlighting areas requiring action.
• Using quantitative and qualitative information to demonstrate programme impact and identify opportunities for service improvement.
• Proactively working with colleagues and partners to improve data quality and secure timely, complete information.
• Supporting the wider SEND improvement agenda through reliable evidence, analysis and reporting.

Skills

Data management

Evaluation & surveys

Dashboard tools

Analytical thinking

Communication skills

Time management

Stakeholder engagement

GDPR & information governance

SEND services knowledge

Problem solving

Collaboration

Education

GCSE English & Maths

A‑Level Maths

Excel / Power BI qualifications

Tools

Excel

Power BI

Job description

We Do Social Work is seeking a proactive Data, Evaluation and Reporting Officer to lead data collection, analysis and reporting for the Experts at Hand (EAH) programme within the SEND Service in London. You will develop and maintain a meaningful dashboard, track outcomes and present findings to senior leaders and governance boards.

You will work closely with the Programme Lead, SEND Improvement Lead and partners to ensure accurate data returns, timely evaluations and evidence-based