Immersive Media Account Director: Lead Campaigns and Growth

Deaf Unity; Greater London; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

Deaf Unity in London is seeking an Account Director to lead senior client relationships and drive immersive media projects from brief to post-launch optimisation. You will coordinate with MD/Studio Directors to balance creative ambition with timings and commercial realities, while shaping amplification strategies beyond the experience.

The role involves managing complex campaigns, identifying growth opportunities, and winning new business through strategic thinking and strong stakeholder

Qualifications

• Significant account management and client leadership experience at Account Director level or equivalent in immersive media, gaming, digital or creative environments.
• Proven track record of leading complex client projects with multiple stakeholders, budgets and timelines.
• Experience building and maintaining senior client relationships and acting as escalation point.
• Ability to collaborate with creative, strategy, production and technical teams to deliver high-quality work.
• Commercial experience including project scoping, budgeting and handling change requests.
• Experience contributing to new business pitches and organic growth are a plus.
• Experience or interest in gaming spaces (Roblox, Fortnite, Minecraft) is highly desirable.

Responsibilities

• Own senior day-to-day client and stakeholder relationships across a portfolio of projects, acting as trusted partner and escalation point.
• Lead projects from briefing through pre-production, production, launch and post-launch, ensuring delivery to high standards, on time and on budget.
• Serve as the link between clients and studio teams, translating progress into confident client communication.
• Collaborate with leadership to establish timings, milestones, approvals and launch plans, anticipating risks and proposing solutions.
• Champion quality of strategic and creative output, presenting and defending ideas to clients and partners.
• Support new business pitches and proposals, helping shape responses and grow client relationships.
• Identify opportunities to grow existing relationships through live-ops and partnerships.

Skills

Account leadership

Stakeholder management

Project leadership

Client relationships

Budget management

New business pitches

Gaming/immersive media knowledge

Job description

Deaf Unity in London is seeking an Account Director to lead senior client relationships and drive immersive media projects from brief to post-launch optimisation. You will coordinate with MD/Studio Directors to balance creative ambition with timings and commercial realities, while shaping amplification strategies beyond the experience.

The role involves managing complex campaigns, identifying growth opportunities, and winning new business through strategic thinking and strong stakeholder