Imaging Support Worker

North Bristol NHS Trust; Bristol; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider in the UK is seeking an Imaging Support Worker to join their Imaging department. In this role, you will assist patients before, during, and after imaging procedures, ensuring comfort and support. As an integral member of the team, you will help maintain a welcoming environment and promote patient dignity and privacy, with opportunities for career progression within the organization.

Qualifications

• Experience in working in a patient or customer focused environment.
• Knowledge of IT Systems and good keyboard skills.

Responsibilities

• Support registered staff in the provision of essential care to patients in the Imaging department.
• Act as a chaperone and assist patients during examinations.
• Promote a clean and tidy department adhering to trust policies.

Skills

Attention to Detail

Good Communication Skills

Education

Minimum GCSE in Maths

Minimum GCSE in English

Job description

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Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders.

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Job Overview

We are recruiting ISW’s (Imaging Support Workers)

This is a great opportunity as you will join us as a band 2 with the opportunity to progress to a band 3 when you achieve the relevant competencies

You will be required to work in the Imaging department and will have the opportunity to work in various modalities including, MRI, CT, Plain Film, Nuclear Medicine, Ultrasound and Reception based at the Southmead site. We also provide various services at Yate, Cossham and Clevedon and require ISWs to provide support for these locations.

You will promote a friendly and welcoming environment greeting patients into the department and work alongside other Imaging staff.

You will assist patients prior, during and post procedure ensuring their privacy and dignity is maintained.

You will act a chaperone, reassure patients, keep the rooms tidy and fully stocked, cover reception and escort and transport patients as and when required using wheelchair, beds trollies etc.

Hours Of Work

Various shift patterns:

Saturday & Sunday 8.30am – 1.30pm

Saturday 2.00pm – 10.00pm

There are a variety of shifts working between 8.00am – 8.00pm both full time and part time (Monday – Friday) hours to be agreed at interview.

Flexibility is important, there may be an opportunity to work additional hours to ensure we have adequate staffing levels.

For Further Information Please Contact

Chloe Price

Imaging Support Staff Manager ([e-mail])

Main duties of the job

An Imaging Support Worker is a member of the Team appointed to receive patients into the department and support other Imaging Department staff to assist patients to meet their needs when visiting the Radiology Department

The post holder will be expected to undertake a broad range of activities under the direction of registered Imaging department staff

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Clinical

Detailed job description and main responsibilities

• Support registered radiology/nursing staff in the provision of essential care to
  
  

patients by assisting patients whilst in the radiology department according to trust policy and procedures with:

• Acting as a chaperone whilst undergoing examinations
• To assist in the Imaging rooms, giving explanations and reassurance
• Aiding dressing and undressing
• To be able to undertake reception duties when required
• Help to promote and maintain a clean, comfortable and tidy environment in the
  
  

department, which meets the needs of patients, their relatives/carers and friends

• Contribute to accurate written and computerised documentation relevant to patient care ensuring confidentiality of patient information at all times.
• Assist the multi professional team to prepare and support patients undergo treatment and/or investigation maintaining privacy and dignity at all times
• Chaperone patients during intimate procedures as required.
• Escort and transport non-acute patients with no treatment in progress and/or their relatives/carers to other wards and departments within the Trust , via wheelchair, beds and trolleys
• Be aware of the importance of good health and the health education needs of patients as identified within individual care plans.
  
  

After completion of the appropriate training

• Prepare and undertake agreed clinical activities (These will vary between wards and
  
  

Departments) Such As

• Receive and store medication and products
• Use of mechanical aids to assist movement and handling of patients
• Assist with the preparation of trolleys for use in clinical areas
  
  

Reception

• Promote a friendly and welcoming environment for both staff and visitors in order to inspire confidence in the department and Trust.
• Receive and assist patients and all visitors attending the department in a courteous and professional manner.
• Ensure request forms and other documentation is correctly completed in line with departmental procedures.
• Maintain and update accurate attendance, personal and appointment details on the Computerised Radiology Information Systems (CRIS)
• Update the electronic hospital system to ensure the correct patient details are available on the CRIS.
• Confidently deal with queries coming through the department via telephone and face to face.
• Receive and accurately pass on information to relevant personnel.
• Deal with incoming post and distribute throughout their area and where necessary re-direct to the correct area.
• Perform general clerical duties and work within clerical teams under the office supervisor.
  
  

Personal Responsibilities

• Maintain personal standards of hygiene and promote universal precautions to limit
  
  

cross infection

• To wear uniform as agreed by North Bristol Trust
• Participate in training and development programmes as identified by the department
  
  

Manager and contribute to the development of others

• Keep up to date with changing practice attend Trust training programmes as required
• Ensure the Trust’s Policies and Procedures are known and followed
• Refer to the registered Radiographer/Nurse regarding any situation which is not within your current responsibility
  
  

Working Conditions / Effort

Person specification

Education & Training

Essential criteria

• Minimum GCSE in Maths and English
• Knowledge of IT Systems and good keyboard skills
  
  

Desirable criteria

• knowledge of medical terminology
  
  

Work experience

Essential criteria

• Experience in working in a patient or customer focussed environment
• Experience in time management
• Demonstrate working in a team
  
  

Knowledge and skills

Essential criteria

• Must be able to demonstrate attention to detail
• demonstrate good communication skills face to face
• demonstrate food communication skills over the phone
  
  

Desirable criteria

• experience working in a hosptial environment
  
  

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel [phone].

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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