Imaging Field Service Engineer: CT/PET with Remote Diagnostics

GE HealthCare; West Midlands; On-site; GBP 42,000 - 58,000; Full time

Job summary

GE HealthCare is seeking a Field Service Engineer to support CT, PET, and Nuclear Medicine systems across the Midlands and wider UK. The role offers training on state-of-the-art imaging technologies and a collaborative team environment focused on improving patient care.

The successful candidate will install, maintain, and repair imaging systems, travel up to 40% of the time, and work with remote diagnostics from a home office. A full UK driving licence and fluent English are required.

Qualifications

• HNC (or equivalent) in Engineering or related technical discipline.
• Field service experience in medical imaging is advantageous but not essential; full training provided.
• Strong communication and interpersonal skills.
• Self-motivated, organised and able to work independently.
• Experience with remote connectivity tools and diagnostics.
• Good IT skills including software installation and troubleshooting.
• Full UK driving licence.
• Fluent in English.

Responsibilities

• Perform installation, maintenance, and repair of CT systems across the Midlands, with flexibility to support wider UK requirements.
• Diagnose and resolve complex system-level faults across multi-technology platforms.
• Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction.
• Provide remote diagnostics and support from a home office, dialling into systems to troubleshoot and resolve issues where possible.
• Collaborate with engineering teams, service centres, and commercial functions to deliver service.
• Manage tools, spare parts, and travel logistics efficiently.
• Complete all required documentation accurately and within deadlines.
• Travel approximately 35–40% of the time, with occasional overnight stays.
• Attend international training courses as required.
• Be flexible to support overtime, short-notice callouts, and weekend shifts when needed.

Skills

Communication skills

Independent worker

IT literacy

Driver's licence

English fluency

Education

HNC in Engineering

Tools

Remote diagnostics tools

Virtual machines

CRM systems

Job description

GE HealthCare is seeking a Field Service Engineer to support CT, PET, and Nuclear Medicine systems across the Midlands and wider UK. The role offers training on state-of-the-art imaging technologies and a collaborative team environment focused on improving patient care.

The successful candidate will install, maintain, and repair imaging systems, travel up to 40% of the time, and work with remote diagnostics from a home office. A full UK driving licence and fluent English are required.