Field Service Engineer – Diagnostic Imaging (CT, PET & Nuclear)

GE HealthCare; West Midlands; On-site; GBP 42,000 - 58,000; Full time

Job summary

GE HealthCare is seeking a Field Service Engineer to support CT, PET, and Nuclear Medicine systems across the Midlands and wider UK. The role offers training on state-of-the-art imaging technologies and a collaborative team environment focused on improving patient care.

The successful candidate will install, maintain, and repair imaging systems, travel up to 40% of the time, and work with remote diagnostics from a home office. A full UK driving licence and fluent English are required.

Qualifications

• HNC (or equivalent) in Engineering or related technical discipline.
• Field service experience in medical imaging is advantageous but not essential; full training provided.
• Strong communication and interpersonal skills.
• Self-motivated, organised and able to work independently.
• Experience with remote connectivity tools and diagnostics.
• Good IT skills including software installation and troubleshooting.
• Full UK driving licence.
• Fluent in English.

Responsibilities

• Perform installation, maintenance, and repair of CT systems across the Midlands, with flexibility to support wider UK requirements.
• Diagnose and resolve complex system-level faults across multi-technology platforms.
• Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction.
• Provide remote diagnostics and support from a home office, dialling into systems to troubleshoot and resolve issues where possible.
• Collaborate with engineering teams, service centres, and commercial functions to deliver service.
• Manage tools, spare parts, and travel logistics efficiently.
• Complete all required documentation accurately and within deadlines.
• Travel approximately 35–40% of the time, with occasional overnight stays.
• Attend international training courses as required.
• Be flexible to support overtime, short-notice callouts, and weekend shifts when needed.

Skills

Communication skills

Independent worker

IT literacy

Driver's licence

English fluency

Education

HNC in Engineering

Tools

Remote diagnostics tools

Virtual machines

CRM systems

Job description

Job Description Summary

Are you an experienced Field Service Engineer with a passion for medical imaging? Or are you looking to transition into a rewarding and impactful industry?

GE HealthCare is seeking a Field Service Engineer to join our team, supporting CT, PET, and Nuclear Medicine systems across the Midlands and wider UK region.

This is a fantastic opportunity to work for a global leader in healthcare innovation, where your expertise directly contributes to improved patient care and outcomes. You will receive comprehensive training on state-of-the-art imaging technologies and be supported by a collaborative, purpose-driven team.

Job Description

Field Service Engineer – Diagnostic Imaging (CT, PET & Nuclear)

Location: UK Midlands (Birmingham-based with UK travel)

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. We empower our teams to turn ideas into world-changing realities, creating an environment where every voice is valued and every contribution helps build a healthier world.

Key Responsibilities

• Perform installation, maintenance, and repair of CT systems across the Midlands, with flexibility to support wider UK requirements.

• Diagnose and resolve complex system-level faults across multi-technology platforms.

• Build strong relationships with healthcare professionals to ensure equipment uptime and customer satisfaction.

• Provide remote diagnostics and support from a home office, dialling into systems to troubleshoot and resolve issues where possible.

• Collaborate with engineering teams, service centres, and commercial functions to deliver exceptional service.

• Manage tools, spare parts, and travel logistics efficiently.

• Complete all required documentation accurately and within deadlines.

• Travel approximately 35–40% of the time, with occasional overnight stays.

• Attend international training courses as required.

• Be flexible to support overtime, short-notice callouts, and weekend shifts when needed.

Required Qualifications & Experience

• HNC (or equivalent) in Engineering or a related technical discipline.

• Field service experience (medical imaging experience advantageous but not essential – full training provided).

• Strong communication and interpersonal skills.

• Self-motivated, organised, and able to work independently.

• Experience with remote connectivity tools and diagnostics.

• Good IT skills, including familiarity with software installation, virtual machines, and troubleshooting.

• Full UK driving licence.

• Fluent in English.

Desirable Skills

• Experience with additional medical imaging modalities.

• Knowledge of DICOM and IT/network troubleshooting.

• Familiarity with CRM systems.

• Project management experience.

What We’re Looking For

• We are looking for individuals who demonstrate both technical expertise and a mindset aligned with our core principles:

• Serve patients, customers, and colleagues

• Deliver the future of healthcare with focus

• Lead with a Lean mindset

• Empower entrepreneurial thinking

• Collaborate, win together, and enjoy the journey

Why Join GE HealthCare?

As a standalone company since 2023, GE HealthCare combines over 125 years of innovation with the agility of a modern organisation. We are committed to creating a world where healthcare has no limits—through advanced technology, data-driven insights, and a culture built on care, collaboration, and continuous improvement.

Additional Information

Relocation Assistance Provided: No