Imaging Administrator

KIMS Hospital; Maidstone; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free staff parking

Pension scheme

Employee assistance

Retail discounts

Gym membership discount

Annual flu vaccination

Eye test

Job summary

KIMS Hospital Maidstone is seeking an Imaging Administrator to coordinate radiology patient appointments and the daily clinic schedule. The role requires a process-driven, highly organised person who communicates effectively with patients, clinicians and colleagues.

You will manage back-office communications by phone and email, monitor NHS referrals, and ensure patient details are accurate in PAS. A solid IT skillset (Word/Excel) and good numeracy are essential, with a Monday–Friday 40-hour week.

Qualifications

• Have a good level of general education including grade 4 or equivalent in English and Maths.
• Experience in a similar, customer-focused administrative role.
• Good IT skills including Word and Excel.
• Excellent communication, interpersonal and organisational skills.

Responsibilities

• Organise and manage the day-to-day booking of Radiology patient appointments, effectively utilising the clinic sessions.
• Provide efficient and effective back office telephone and email administration services in a prompt and professional manner.
• Monitor the NHS email for urgent referrals.
• Welcome all patients, visitors, consultants and staff to the Radiology department and provide direction to other hospital departments when required and confirming all patient details.
• Scan on to PAS all referrals and relevant paperwork received, in a timely manner.

Skills

IT skills

Word

Excel

Communication

Customer service

Education

GCSE English

GCSE Maths

Tools

RIS/PAS

Job description

Imaging Administrator | KIMS Hospital Maidstone

Bank | £13.20 per hour plus holiday pay

Are you an experienced administrator with the ability to prioritise your workload? Are you committed to excellent patient care? We have exciting opportunity for a process driven individual to join our Imaging Team as an Imaging Administrator. You will be responsible for the day-to-day co-ordination of radiology patient appointments and organisation of diagnostic clinics.

This role is ideally suited to highly organised and patient focused administrator who has experience dealing with stakeholders at all levels both face to face, over the telephone and email.

This is a 40 hour per week role working Monday to Friday between the hours of 08:00 and 20:00. Shifts are either 08:00-16:00, 10:00-18:00 and 12:00-20:00

Role Responsibilities

• Organise and manage the day to day booking of Radiology patient appointments, effectively utilising the clinic sessions available.
• Provide efficient and effective back office telephone and email administration services in a prompt and professional manner.
• Monitor the NHS email for urgent referrals.
• Welcome all patients, visitors, consultants and staff to the Radiology department and provide direction to other hospital departments when required and confirming all patient details.
• Scan on to PAS all referrals and relevant paperwork received, in a timely manner.

Person Specification

Essential

• Have a good level of general education including grade 4 or equivalent in English and Maths
• Have experience within a similar, customer focused administrative role.
• Have good IT skills including Word and Excel.
• Have excellent communication, interpersonal and organisational skills.

Desirable

• Have a working knowledge and understanding of medical terminology.
• Have experience working in a hospital administration role.
• Have experience with Radiology patient information and booking systems (RIS/PAS).

At KIMS Hospital we understand our people are our biggest asset and as such we are focused on ensuring they feel happy and valued both in and out of the workplace. That’s why we have created a benefits package to support your emotional, financial, and physical wellbeing.

KIMS Hospital Bank Workers Enjoy The Following Benefits

• Competitive Hourly Rate
• Free secure staff parking
• Pension scheme
• Employee Assistance Platform
• Retail discounts and cashback
• Discounted gym membership
• Annual flu vaccination
• Free eye test

At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities and disability confident employer.

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about the DBS checks can be found at https://www.gov.uk/disclosure-barring-service-check

Posted 1st August 2026