IM&T Technician - Hybrid IT Support Specialist

NHS Ayrshire & Arran; Glasgow; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Work-life balance policies

Occupational health services

Learning resources

Discounted leisure, financial and购物福利

Job summary

Public Services Delivery Scotland (PSD Scotland) is seeking an IM&T Technician to provide frontline IT and technical support across NSS/NES customers. You will help manage hardware, software, and systems, triage issues, and work with specialist teams to close incidents and requests.

The role supports hybrid working patterns at Edinburgh or Glasgow offices, with 36 hours per week and a focus on delivering reliable services for public sector colleagues across Scotland.

Qualifications

• Educated to Degree level or equivalent in IT or related discipline.
• Experience in IT technical support or systems administration.
• Hybrid/office-based working arrangement with travel as needed.

Responsibilities

• Provide internal IT and technical support for NSS/NES stakeholders.
• Triage issues and route to specialist teams as appropriate.
• Assist with onboarding/offboarding and incident/request handling to resolution.

Skills

IT Technical Support

Systems Administration

Network basics

Education

Degree or equivalent IT discipline

Job description

Public Services Delivery Scotland (PSD Scotland) is seeking an IM&T Technician to provide frontline IT and technical support across NSS/NES customers. You will help manage hardware, software, and systems, triage issues, and work with specialist teams to close incidents and requests.

The role supports hybrid working patterns at Edinburgh or Glasgow offices, with 36 hours per week and a focus on delivering reliable services for public sector colleagues across Scotland.