ILM Development Adviser

Knowsley Metropolitan Borough Council; Knowsley; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Knowsley Council is seeking a dedicated individual to join the Knowsley Works Service. You will provide information, advice, and guidance to residents aiming to access training and employment opportunities, working with employers and partners to meet local skills needs.

The role emphasises customer service excellence and effective programme delivery, with flexibility to work in a hybrid pattern and a requirement to attend the work base 2 days per week.

Qualifications

• Experience delivering information, advice and guidance to diverse residents.

Responsibilities

• Deliver high-quality information, advice and guidance to Knowsley residents seeking training and employment opportunities.
• Collaborate with local employers, partners and council services to align workforce skills with employer needs.
• Support the delivery of employment initiatives in line with the Knowsley Works Service Plan.

Job description

We are looking for driven and passionate people to work with us to deliver real benefits for our residents and businesses and become part of the Knowsley Journey

• Location: Knowsley Council, Borough Wide, Hybrid Working
• Contract: Permanent
• Working Pattern: Full Time
• Hours: 36 hours per week.
• Closing Date: 27/09/2026 at 23:59
• Reference: CVP 0683A

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.

We are an Accredited employer under the Liverpool City Region Fair Employment Charter , demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

As a key member of the Knowsley Works Service, you will deliver high-quality information, advice, and guidance to Knowsley residents seeking training and employment opportunities. The role involves working collaboratively with local employers, partners, and council services to align workforce skills with employer needs, supporting economic growth and improved outcomes for residents.

The position is central to ensuring excellent customer service and the effective delivery of employment initiatives in line with the Knowsley Works Service Plan. This includes maintaining high standards of customer care, professionalism, and service delivery across all employment programmes.

At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home. There is a requirement for you to attend your work base at least 2 day’s per week.

We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.

Please note sponsorship is not available for this role.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:

Tammy Hunter - [e-mail] / Tel: [phone]

Joanne Goodall - [e-mail] / Tel: [phone]

Debbie Hall – [e-mail] / Tel: [phone]