IDAM Analyst / Engineer - 12 Month FTC - Liverpool

Experis - ManpowerGroup; Liverpool; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

Experis - ManpowerGroup in Liverpool is seeking an IAM Analyst/Engineer to join a large Microsoft landscape on a Hybrid basis. The role focuses on Identity & Access Management with 12–24 months experience, supporting JML, provisioning, and access governance. 12-month FTC with potential to go permanent, salary £45,000–£50,000 plus benefits.

The successful candidate will work across AD/AAD, RBAC, MFA, Entra ID, and ITSM tooling like ServiceNow, contributing to secure access control and compliance.

Qualifications

• 12 months IT support, infrastructure, security or IAM experience.
• Exposure to Microsoft Entra ID (Azure AD) and Active Directory.
• Understanding of onboarding/offboarding processes.
• Knowledge of access management and RBAC principles.
• Experience with ServiceNow or similar ITSM tools.
• Strong troubleshooting and customer service skills.

Responsibilities

• Support Joiner, Mover and Leaver (JML) processes.
• Assist with user provisioning and access management.
• Maintain Active Directory and Microsoft Entra ID accounts.
• Support RBAC and access governance activities.
• Assist with access reviews and PIM administration.
• Support MFA and Conditional Access controls.
• Maintain IAM documentation and procedures.
• Support audit and compliance requests.

Skills

IDAM experience

Azure AD / Entra ID

RBAC concepts

Onboarding / offboarding

Troubleshooting

Customer service

Education

ITIL Foundation

Tools

ServiceNow

Job description

IDAM Analyst / Engineer - Identity & Access Management - Liverpool

Liverpool | Hybrid Working | 12 Month Fixed Term Contract - Potential to go Permanent!

Salary: £45,000 - £50,000 + Excellent Benefits

An exciting opportunity has arisen for an Identity & Access Management (IAM) Analyst to join a growing technology team supporting a large, complex enterprise environment.

Working in a large Microsoft landscape, this role is ideal for someone with 12 - 24 months of IDAM, Service Desk, Infrastructure or IT Operations experience looking to develop their career within Identity & Access Management and Microsoft security technologies.

Key Responsibilities:

• Support Joiner, Mover and Leaver (JML) processes
• Assist with user provisioning and access management
• Maintain Active Directory and Microsoft Entra ID accounts
• Support RBAC and access governance activities
• Assist with access reviews and PIM administration
• Support MFA and Conditional Access controls
• Maintain IAM documentation and procedures
• Support audit and compliance requests

Skills & Experience Required:

• Minimum 12 months IT support, infrastructure, security or IAM experience
• Exposure to Microsoft Entra ID (Azure AD) and Active Directory
• Understanding of onboarding/offboarding processes
• Knowledge of access management and RBAC principles
• Experience with ServiceNow or similar ITSM tools
• Strong troubleshooting and customer service skills

Desirable:

• Basic PowerShell scripting
• Exposure to Entra ID Governance
• Understanding of MFA and Conditional Access
• ITIL Foundation or Microsoft security certifications

What's On Offer?

• £45k-£50k salary
• Hybrid working
• 12 Month FTC with potential to become permanent
• Training and career development
• Exposure to enterprise Microsoft cloud technologies