ICT Technician

Redhillacademytrust; Nottingham; Hybrid; GBP 32,000 - 37,000; Full time

Job summary

Redhill Academy Trust is seeking an IT Technician to provide ICT support for staff and students across the Academy. You will troubleshoot hardware and software issues, assist with IT projects, and maintain reliable ICT services to support teaching and learning.

The role requires a proactive, customer-focused approach and strong communication skills to work with staff, students and colleagues in a busy school environment.

Qualifications

• Provide ICT support to staff and students.
• Troubleshoot hardware and software issues.
• Manage multiple priorities in a busy school environment.
• Strong communicator who supports teaching and learning.

Responsibilities

• As an IT Technician, you’ll provide ICT support to staff and students in their use of ICT resources across the Academy.
• Troubleshoot and resolve hardware and software issues to maintain service delivery.
• Assist with IT projects and maintain documentation for support processes.

Skills

ICT support

Troubleshooting

Communication

Tools

Hardware troubleshooting

Software troubleshooting

Job description

Redhill Academy Trust pay scale Band 6 scale points 29 - 32

37 hours per week - Full time, Permanent, All year round

Required as soon as possible

Are you an organised, efficient and safety-conscious multi-tasker with technical skills and a passion for supporting others?

About you…

You will be a proactive and customer-focused IT professional with a passion for technology and delivering excellent support. With strong problem-solving skills and a practical approach, you will be confident troubleshooting hardware and software issues, supporting users with a range of ICT systems, and managing multiple priorities in a busy school environment. You will be a strong communicator who enjoys working with staff and students, takes pride in providing a reliable service, and is committed to maintaining effective and innovative IT solutions that support teaching and learning.

• Supportive teams and professional networks
• High-quality CPD through the Redhill Teaching Hub
• Personalised appraisal via our ‘My Contribution’ scheme
• Recognition and celebration of your achievements

Our Trust is a regional leader in teacher training and high-quality professional development, delivered through the DfE designated Redhill Teaching Hub . The Redhill College of Leadership and Development ?offers excellent CPD opportunities and a chance to work alongside colleagues from other high-performing schools in the region.

Our mission is simple: Working together to help all our students achieve their best - now and in the future. We’re proud to serve our communities with high-performing academies that transform lives and opportunities. Learn more: Redhill Academy Trust - Mission & Values

As an IT Technician, you’ll: provide ICT support to staff and students in their use of ICT resources across the Academy.

For further details regarding this post please contact Tina Hough, Operations Manager on 0115 822 1244 - [e-mail].

Redhill Academy Trust is committed to the safeguarding and welfare of children and young people and expects all staff and volunteers to share this commitment. Any appointment will be subject to enhanced DBS and child barred list checks, candidate online search and successful references.