ICT Operations Team Leader

We Manage Jobs(WMJobs); Redditch; On-site; GBP 40,000 - 55,000; Full time

Job summary

Bromsgrove and Redditch Councils seek an ICT Operations Team Leader to lead ICT projects and teams, ensuring high-quality solutions and compliance with regulations. The role requires strong management skills and experience in local government ICT delivery.

Benefits

Local Government pension scheme

Generous leave entitlement starting at 25 days

Flexible working arrangements

Employee Assistance Programme

Access to employee benefits platform

Qualifications

• At least three years of experience in ICT delivery and service transformation.
• A minimum of one year's management experience.

Responsibilities

• Lead and manage ICT projects and teams to deliver effective ICT services.
• Coordinate with stakeholders to ensure project success.
• Ensure compliance with relevant regulations and standards.

Skills

Project Delivery

Information Management

Team Management

Education

Degree in a relevant subject

ILM Level 3 Management Diploma

PRINCE2 project management certification

Job description

Bromsgrove and Redditch Councils are seeking the right person to fill the role of ICT Operations Team Leader.

Role Overview:

As the ICT Operations Team Leader, you will lead a team of professionals in designing, developing, implementing, and maintaining ICT projects, business applications, internet and intranet systems, graphical information systems, and managing all aspects of information management. You will ensure the delivery of high-quality solutions aligned with the organization's goals, objectives, and compliance with government regulations and policies.

Key Responsibilities:

• Lead and manage ICT projects and teams to deliver effective ICT services.
• Coordinate with internal and external stakeholders to ensure project success.
• Oversee the design, development, and maintenance of ICT systems and applications.
• Ensure compliance with relevant regulations and standards.
• Make independent decisions affecting the organization, including working evenings and weekends as needed.
• Build professional relationships with customers to understand and meet their needs.

Key Requirements:

• A degree in a relevant subject.
• ILM Level 3 Management Diploma or equivalent.
• Practitioner level PRINCE2 project management certification.
• At least three years of experience in ICT delivery, service transformation, and business change within a local government environment.
• A minimum of one year's management experience.
• Strong understanding of project delivery, application support, web team management, information management, and GIS.
• Proven ability to manage resources using recognized project management methodologies.
• Knowledge of current ICT service delivery issues and techniques relevant to local government.

For full details of the role and essential requirements, please refer to the attached Job Description/Person Specification.

Additional Benefits:

• Local Government pension scheme.
• Generous leave entitlement starting at 25 days plus bank holidays (pro-rata).
• Flexible working arrangements where appropriate.
• Employee Assistance Programme.
• Access to employee benefits platform with discounts and schemes.

Application Details:

Closing date: Wednesday 4th June 2025 (Midnight).

Interviews: 17th June 2025.

For further information, contact Mark Hanwell, ICT Transformation Manager, at 01527 881248 or [e-mail].

Bromsgrove and Redditch are equal opportunity employers, welcoming applications from all backgrounds and experiences.

Visit our WM Jobs Recruiter Page for a full list of current vacancies.

Attached documents: ICT Operations Team Leader JD PS.docx