ICT Infrastructure & Security Manager

St Albans City & District Council; St Albans; Hybrid; GBP 65,281 - 70,428; Full time

Benefits offered by this job

Local Government Pension Scheme

Flexible working options

Staff Parking Permit

Reimbursement of professional fees

Comprehensive development and training

Discounted membership at local sports/

fitness centres

Job summary

St Albans City & District Council is seeking an experienced ICT Technical & Infrastructure Manager to lead the delivery, development and security of the Council's ICT infrastructure and technical support services.

Key responsibilities include overseeing infrastructure security, service delivery, contract management and the ICT strategy implementation, with a focus on resilience and value for money. Flexible working options, including hybrid, are available for this permanent role.

Qualifications

• A degree-level qualification, preferably in IT, or equivalent professional experience.
• Significant experience managing ICT infrastructure, technical operations, and service delivery.
• Strong knowledge of Microsoft 365, SharePoint, Teams, servers, networking, storage and ICT architecture.
• Good knowledge of cyber security, data protection, compliance, and operational resilience.
• Experience leading teams, managing suppliers, budgets and technology projects.

Responsibilities

• Leading the development, security, and resilience of ICT infrastructure, systems, telephony, and technical services.
• Managing and developing the Service Desk and Technical Support teams to deliver high-quality, customer-focused services.
• Ensuring core Infrastructure systems are available, secure and aligned to business needs.
• Managing ICT contracts, suppliers, procurement, budgets, and resources to deliver value for money.
• Supporting the delivery of the Council’s ICT and Digital Strategy, including technical roadmaps and service improvements.
• Maintaining strong cyber security, compliance, backup, disaster recovery, and operational risk arrangements.

Skills

Microsoft 365

SharePoint

Teams

Servers

Networking

Storage

ICT Architecture

Cyber Security

Data Protection

Team Leadership

Education

Degree-level IT qualification

Tools

Microsoft 365

SharePoint

Teams

Job description

St Albans City & District Council is seeking an experienced ICT Technical & Infrastructure Manager to lead the delivery, development and security of the Council's ICT infrastructure and technical support services.

Key responsibilities include overseeing infrastructure security, service delivery, contract management and the ICT strategy implementation, with a focus on resilience and value for money. Flexible working options, including hybrid, are available for this permanent role.