ICT Consultant - Dulwich

Planet Recruitment; Sydenham; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Pension scheme

Car scheme

Cycle scheme

Eye care scheme

Mental health first aid

Employee assistance programme

Job summary

Planet Recruitment is seeking an ICT Consultant to join a Dulwich-based school IT team, delivering robust technical support across the site's ICT infrastructure.

You will maintain IT hardware and services, install software, manage user accounts (including Office365), and help raise the standard of ICT provision to support teaching and learning. DBS checks apply.

Qualifications

• At least 2 years' ICT Technician/2nd line support experience, preferably in education.
• Strong communication, organisation and customer service skills.
• Ability to explain technical issues in layman's terms and provide proactive IT support.

Responsibilities

• Resolve and manage technical issues impacting the school's operations with robust solutions.
• Install or repair computers with standardised applications and networking software; diagnose and solve problems.
• Support desktop services and network upgrades, maintaining equipment across school sites.

Skills

Communication

Organisation

Problem solving

Customer service

Team player

Tools

Office 365

Job description

Role

ICT Consultant

Location

Dulwich - London

Salary

£28k - £33K - Plus Benefits

Benefits

• Pension Scheme
• Car scheme
• Cycle scheme
• Eye care scheme
• Mental health first aid
• Employee assistance programme

Employee recognition schemeOur client are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting a secondary school in Dulwich.

You will be responsible for maintaining all IT hardware and services across the schools' sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions.

You will facilitate communication between your school and turn IT on keeping them up to date with what services turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365.

The ideal candidate will ideally have at least 2 years' experience in working in a previous ICT Technician/2nd line support preferably in the education sector although not essential.

You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman's terms to our customers.

You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team.

Responsibilities

• Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions
• Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.
• Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware)

The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks.

In return, we are offering a salary of between £28,000 - £33,000 negotiable for the right person. Benefits include a pension scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.

INDIT

Equal Opportunities Statement

Planet Recruitment is an Equal Opportunities Employer.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation.

Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.