Ice Marshall

Harri; Liverpool; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Health cash plan

Wellbeing champions

Wagestream

Cycle to Work

Tips go to team

50% off drinks

Job summary

BOXPARK Liverpool is seeking an Ice Rink Marshal to keep the ice smooth and skaters safe while delivering holiday spirit. You will monitor and repair ice as part of a team, enforce safety rules, and assist customers with bookings and inquiries during evening and weekend shifts.

Competent skating skills and your own skates are required; figure skating or hockey experience is a bonus. The fixed-term role runs through mid‑January 2027 with training dates in early November.

Qualifications

• Competent skating skills and your own skates.
• Figure skating or hockey experience is a bonus.
• Good availability between start and end dates, including evenings and weekends.

Responsibilities

• Monitor and repair the ice as part of a team to ensure smooth operation.
• Enforce rink rules, skate safely and maintain a safe environment.
• Clear ice users and resurface in time for next session.
• Report injuries or incidents using the proper procedures.
• Take bookings and assist customers with enquiries in a friendly manner.

Skills

Skating skills

Own skates

Figure skating

Hockey experience

Job description

The Company:

For 14 years we have been offering our famous EAT.DRINK.PLAY experience with unrivalled street food, bars, shops and entertainment all under one roof.

Where else could you eat Greek gyros and catch a Harry Styles party all in one place? Or play crazy golf, eat a Bao and watch Stormzy perform? Nowhere!

In 2011 we created the world’s first pop-up dining and shopping destination in the heart of Shoreditch before opening venues in other iconic locations in Croydon and Wembley.

2024 saw us open our first site outside of London in the Baltic Triangle as well as our Camden site, and in 2025 we welcomed our elevated concept Boxhall City venue.

IceBox:

We are bringing back our wildly successful ice rink destination for the ultimate magical winter experience, running from Week Commencing Monday, 16th of November 2026 to Sunday, 18th of January 2027.

We love making people feel special and creating those unforgettable experiences, so we can’t wait to welcome everyone.

This is a unique role to be a part of something special returning to BOXPARK Liverpool and the Baltic Triangle.

The Role:

As an Ice Rink Marshal, you’ll be keeping the ice smooth and skaters safe—all while bringing a big smile and holiday spirit!

*** You’ll need competent skating skills and your own skates (figure skating or hockey experience is a bonus!) ***

Your start date can be between 2nd and 9th November, to ensure time for training and setup. This a fixed term role until 17th January and you must have good availability between these dates, including over Christmas week.

Duties include:

• Monitor and repair the ice when necessary. Working as part of a team to ensure the continuous smooth operation of the facility.

• Ensure ice users are respecting the rink rules and skate safely and in the correct direction and manner and that a safe and comfortable ice rink environment is maintained.

• Clear all ice users from the ice in a timely manner to ensure that the ice is resurfaced and ready for the next session.

• Following the correct reporting mechanisms around first aids, injuries, accidents on or around the ice.

• Take bookings, walk-ins and assist customers with enquiries in a friendly and effective manner.
  

Hours:

Various hours available but must be available for evenings & weekends. Fixed Term contract ending in January 2026.

Pay and Benefits:

Our people are at the heart of all we do at BOXPARK and therefore as well as paying a competitive hourly rate, we have some awesome employee perks to make you feel special and supported throughout your journey with us.

Wellbeing

• Health cash plan in the form of SimplyHealth which provides cash back on dental, optical, prescriptions, online GP and 24/7 counselling.

• Wellbeing champions in all venues and they are all trained Mental Health First Aiders. We run a range of initiatives focusing on mental, financial, physical and social health throughout the year.

Financial

• Wagestream - Financial planning tool which allows access to your earned wages whenever you need. No more waiting for payday.

• Access to our Cycle to Work scheme to buy a tax-free bicycle, equipment, or both.

• All guest tips go straight to our teams.

• 50% off drinks and free soft drinks on shift

BOXPARK is an equal-opportunity employer. We are committed to diversity and inclusion and do not discriminate based on race, religion, gender, age, sexuality, gender, or physical ability.