iCare Project Coordinator

Carers of East Lothian; Scotland; On-site; GBP 27,000 - 36,000; Full time

Job summary

Carers of East Lothian is recruiting an iCare Project Coordinator to help deliver an ambitious five-year project funded by The National Lottery Community Fund. You will work with carers, practitioners and NHS partners to identify unmet needs and support service improvements.

You will maintain clear work plans, coordinate activities across the project team, organise focus groups and training, and support the development of the digital carer identification platform while protecting carers' lived

Qualifications

• Understanding unpaid caring and its impact on carers’ health and wellbeing.
• Good understanding of the carer support landscape, including Adult Carer Support Plans and partnerships with health and social care.
• Experience supporting a project or service with collaborative, inclusive engagement.
• Strong organisational, administrative and communication skills; comfortable with digital tools.

Responsibilities

• Maintain clear work plans, action logs and records; ensure effective follow-up across workstreams.
• Build positive relationships with the project team, carers, NHS and community partners.
• Support carer involvement through development of a Carers Assembly and capture lived experience to shape priorities.
• Plan and support focus groups, workshops, briefings and training sessions with carers and practitioners.
• Support co-design and testing of a digital carer identification platform, ensuring non-digital options are also available.
• Gather feedback and data; contribute to learning, evaluation and reporting to the funder.

Skills

Project coordination

Stakeholder engagement

Organisational skills

Written and verbal communication

Digital literacy

Tools

MS Office

Job description

Carers of East Lothian is a values-driven local charity making a real impact in the community supporting adults who care for family and friends. We have an excellent reputation, gaining recognition through the Carers Trust ‘Excellence for Carers’ Award and have secured the contract to deliver adult carer services across East Lothian for an initial two-year period and a total period of up to six years, to 2031. We are a Carer Positive Exemplary employer, Disability Confident Committed and a Living Wage employer.

iCare Project Coordinator

We are currently recruiting for the following opportunity: iCare Project Coordinator.

We have an exciting opportunity for a confident and organised Project Coordinator to help deliver iCare: Identifying Carers, Advancing Recognition and Equality. Funded by The National Lottery Community Fund (TNLCF), iCare is an ambitious five-year system-change project.

Working with carers, practitioners and NHS partners, the project will address barriers to support and drive changes in practice to improve earlier and more consistent identification of unpaid carers across the Lothians. It will support the development of an early carer identification blueprint, strengthen good carer conversations using the Adult Carer Support Plan (ACSP) framework, and co-design and implement a new integrated digital carer identification platform.

The postholder will join a project team comprising an iCare Project & Systems Manager, based within VOCAL, and Project Coordinators covering Midlothian, East Lothian and West Lothian.

The East and West Lothian Project Coordinators will be employed and managed by Carers of East Lothian and Carers of West Lothian respectively. All four roles will work closely together to deliver shared priorities, promote consistent practice and support learning across the Lothians.

The Project Coordinator for East Lothian will undertake a range of duties, including:

• Supporting the day-to‑day delivery of iCare by maintaining clear work plans, action logs and records, and ensuring effective follow-up across project workstreams.
• Building positive working relationships with the wider project team, carers, CoEL colleagues, NHS and community partners, and other carer centres.
• Supporting meaningful carer involvement through the development and coordination of a Carers Assembly, ensuring that carers lived experience helps shape project priorities, changes in practice and digital development.
• Planning and supporting focus groups, workshops, briefings and training sessions with carers and practitioners.
• Supporting co‑design and user testing of a digital carer identification platform, while ensuring digital options complement rather than replace non‑digital support.
• Gathering feedback and data, and contributing to project learning, evaluation and reporting to the funder.

About you

• You will understand unpaid caring and the impact it can have on carers’ health and wellbeing.
• You will also have a good understanding of the carer support landscape, including the role of Adult Carer Support Plans and the responsibilities of statutory health and social care partners.
• You will bring experience of supporting a project or service, working collaboratively with others, and engaging people in a respectful and inclusive way.
• You will also have strong organisational and administrative skills, clear written and verbal communication, digital confidence, and the ability to hold sensitive, person‑centred and outcomes‑focused conversations.