iCare Project Coordinator

Carers of West Lothian; Livingston; On-site; GBP 26,000 - 36,000; Full time

Job summary

Carers of West Lothian is seeking a confident and organised Project Coordinator to support the iCare programme, funded by The National Lottery Community Fund. The post will help coordinate activities across carers, NHS partners and the wider project team in West Lothian.

You will maintain work plans, logs and records, help plan focus groups and training, and contribute to user testing of a digital carer identification platform.

Qualifications

• Experience supporting a project or service and coordinating activities.
• Strong organisational and administrative skills.
• Clear written and verbal communication.
• Ability to engage people in a respectful and inclusive way.
• Confidence with digital tools and data recording.

Responsibilities

• Support day-to-day delivery with clear work plans and records.
• Build relationships with carers, CoWL colleagues, NHS and partners.
• Coordinate Carers Assembly and involve carers in shaping priorities.
• Plan focus groups, workshops, briefings and training sessions.
• Support co-design and user testing of a digital carer identification platform.
• Gather feedback and contribute to evaluation and reporting.

Skills

Project coordination

Stakeholder engagement

Administration

Communication

Digital literacy

Job description

We have an exciting opportunity for a confident and organised Project Coordinator to help deliver iCare: Identifying Carers, Advancing Recognition and Equality. Funded by The National Lottery Community Fund (TNLCF), iCare is an ambitious five-year system-change project. Working with carers, practitioners and NHS partners, the project will address barriers to support and drive changes in practice to improve earlier and more consistent identification of unpaid carers across the Lothians. It will support the development of an early carer identification blueprint, strengthen good carer conversations using the Adult Carer Support Plan (ACSP) framework, and co-design and implement a new integrated digital carer identification platform. The postholder will join a project team comprising an iCare Project & Systems Manager, based within VOCAL, and Project Coordinators covering Midlothian, East Lothian and West Lothian. The East and West Lothian Project Coordinators will be employed and managed by Carers of East Lothian and CoWL (Carers of West Lothian) respectively. All four roles will work closely together to deliver shared priorities, promote consistent practice and support learning across the Lothians.

The Project Coordinator for West Lothian will undertake a range of duties, including:

• Supporting the day-to-day delivery of iCare by maintaining clear work plans, action logs and records, and ensuring effective follow-up across project workstreams.
• Building positive working relationships with the wider project team, carers, CoWL colleagues, NHS and community partners, and other carer centres.
• Supporting meaningful carer involvement through the development and coordination of a Carers Assembly, ensuring that carers lived experience helps shape project priorities, changes in practice and digital development.
• Planning and supporting focus groups, workshops, briefings and training sessions with carers and practitioners.
• Supporting co-design and user testing of a digital carer identification platform, while ensuring digital options complement rather than replace non-digital support.
• Gathering feedback and data, and contributing to project learning, evaluation and reporting to the funder.

About you

You will understand unpaid caring and the impact it can have on carers’ health and wellbeing. You will also have a good understanding of the carer support landscape, including the role of Adult Carer Support Plans and the responsibilities of statutory health and social care partners. You will bring experience of supporting a project or service, working collaboratively with others, and engaging people in a respectful and inclusive way. You will also have strong organisational and administrative skills, clear written and verbal communication, digital confidence, and the ability to hold sensitive, person-centred and outcomes-focused conversations.