IBA Technician

Specialist Risk Group; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Specialist Risk Group is seeking an IBA Technician to manage a portfolio of broker and insurer accounts, supporting accounting and reconciliation activities within our Insurance Broking Accounts function. You will collaborate with colleagues, brokers, insurers and clients to ensure accurate financial processes and high service standards.

You’ll bring IBA or insurance finance experience, a collaborative mindset and the ability to manage multiple priorities in a dynamic environment.

Qualifications

• Finance shared service experience in insurance.
• Knowledge of IBA processes.
• Strong communication and organizational skills.

Responsibilities

• Manage a portfolio of broker and insurer accounts and ensure timely activities.
• Support credit control, cash allocation and insurer reconciliations.
• Serve as the go-to contact for IBA queries.
• Assist with escalations when required.
• Support projects and continuous improvement initiatives.
• Build relationships with internal teams, clients and insurer partners.

Skills

IBA experience

Collaboration

Multitasking

Tools

Microsoft Office

Financial systems

Job description

Who are we?

At Specialist Risk Group (SRG), we specialise in delivering expert risk solutions for complex, high-stakes challenges across a range of sectors. From professional indemnity insurance to bespoke risk management services, our work demonstrates both precision and adaptability, reflecting our commitment to helping clients navigate even the most demanding scenarios.

Our dedication to excellence and innovative thinking underpins everything we do. Guided by our mantra, “Difficult. Done Well.”, we tackle challenges that others shy away from, delivering solutions that are both robust and forward-thinking.

Powered by a team of highly skilled specialists, we combine deep industry knowledge with strategic insight to turn complex problems into practical, actionable solutions. We work closely with our clients, understanding their ambitions and risks, to provide tailored strategies that support growth, resilience, and long‑term success.

With a focus on collaboration, expertise, and precision, SRG shapes the way organisations manage risk—transforming complexity into opportunity and helping clients achieve outcomes they can rely on.

About The Role

As an IBA Technician, you’ll play a key role within our Insurance Broking Accounts function, managing your own portfolio while supporting a range of accounting and reconciliation activities. You’ll work closely with colleagues, brokers, insurers and clients, helping to ensure accurate financial processes while maintaining high service standards.

What you’ll be doing

• Managing a portfolio of broker and insurer accounts, ensuring key activities are completed accurately and on time.
• Supporting areas such as credit control, cash allocation and insurer reconciliations/bordereaux processing.
• Acting as a go‑to contact for IBA queries, providing guidance and support across the business.
• Assisting with escalations when required.
• Supporting projects, business integrations and continuous improvement initiatives.
• Building strong relationships with internal teams, clients and insurer partners while delivering against agreed service levels.

Who we’re looking for

You’ll bring strong IBA or insurance finance experience, a collaborative mindset and the confidence to manage multiple priorities in a dynamic environment.

• Proven experience within a finance shared service environment, ideally within the insurance sector.
• Good understanding of Insurance Broking Accounts (IBA) processes and best practice.
• Strong communication and relationship‑building skills.
• Excellent organisational skills with strong attention to detail.
• Comfortable using Microsoft Office and financial systems.
• Proactive approach to problem‑solving and managing workloads independently.
• Knowledge of insurance regulations and compliance requirements would be advantageous.

What you’ll get

When you join SRG, you’re stepping into more than just a role, you’re becoming part of a team that backs your ambitions and celebrates your success. We’ll give you the space, support, and opportunities to grow your skills, explore new challenges, and shape a career you’re proud of.

And because we believe great work should be rewarded, here’s what you can look forward to:

• From 25 days holiday plus an extra half‑day off to celebrate your birthday month
• secure your future
• Private medical cover for peace of mind
• Life insurance, income protection and sick pay to support you when you need it
• Charity and volunteering days so you can give back to causes you care about

What to expect

At SRG, our colleagues are at the heart of everything we do. We pride ourselves on fostering an inclusive, respectful culture, one where people feel empowered, valued, and equipped for growth. We embrace new ideas, adapt to challenges, and celebrate shared success.

We’re committed to making our recruitment process and workplace accessible to everyone. If you have a disability or require any adjustments, whether during the hiring process or in your day‑to‑day role, we’ll work with you to ensure you have the support you need. Just let us know how we can help.