IAP Residential Relief Day Support Worker

Langley Trust; Poole; On-site; GBP 18,000 - 19,000; Part time

Job summary

Langley Trust in Poole is hiring a Relief Support Worker to join a friendly, dedicated team. The role offers flexible shifts arranged with the Manager, including night and day coverage, and a competitive hourly rate.

You will support clients through induction, risk planning, and reintegration sessions, while maintaining confidentiality and safeguarding. Enhanced DBS disclosure is required for this role.

Qualifications

• Compassionate, person-centred approach with commitment to empowering clients.
• Strong communication to build professional relationships.
• Calm and resilient under pressure; able to de-escalate situations.
• Professional, non-judgemental attitude with strict confidentiality.
• Willingness to undertake additional training as required.
• Flexibility to work weekends, public holidays and unsociable hours as part of a rota.

Responsibilities

• Prepare and support clients through induction, assessments, and move-on planning to achieve positive outcomes.
• Deliver programmes and sessions to promote reintegration and personal development within the premises.
• Manage risk by contributing to risk plans, monitoring compliance, and sharing updates at professional meetings.
• Maintain daily operations including client entry/exit, records, and data protection adherence.
• Promote positive behaviour and enforce rules and licence conditions with pro-social modelling.
• Safeguard wellbeing and safety through referrals, mandatory testing, medication procedures, and agency liaison.

Skills

Compassionate approach

Communication skills

De-escalation

Confidentiality

Willingness to train

Job description

Make a Meaningful Difference Every Day – Join Langley as a Relief Support Worker

Langley is pleased to offer an opportunity for compassionate and motivated Residential Day Relief Support Workers to join our friendly, dedicated team in Poole. This flexible relief role allows you to work with the Manager to arrange shifts that suit your availability. We are looking out for staff for both night and day shifts.

The successful candidate will receive a competitive salary of £12.75 per hour (£13.88 for unsocial hours), reflecting the value and positive impact of this important work.

About the Role

• Prepare and support clients through induction, prison assessments, and move-on planning to achieve positive outcomes.
• Deliver programmes and key work sessions that promote reintegration and personal development within the premises.
• Manage risk effectively by contributing to risk plans, monitoring compliance, and sharing updates at professional meetings.
• Maintain daily operations including client entry/exit, record-keeping, and adherence to data protection and confidentiality standards.
• Promote positive behaviour and compliance with rules and licence conditions, using pro-social modelling and fair enforcement.
• Safeguard wellbeing and safety through referrals, mandatory testing, medication procedures, emergency response, and liaison with agencies.

About You

• A compassionate, person-centred approach and a genuine commitment to empowering clients.
• Strong communication skills, with the ability to build professional, respectful relationships.
• Calm and resilient under pressure, able to de-escalate situations and respond appropriately to risk.
• A professional, non-judgemental attitude, always maintaining boundaries and confidentiality.
• Willingness to complete additional training as required by the needs of the service.
• Flexibility to work weekends, public holidays and unsociable hours as part of a rota.

We reserve the right to close earlier if we receive sufficient applicants.

A satisfactory Enhanced DBS with adult barred list check is required for this role and job offers will be subject to the Trust receiving satisfactory evidence of the successful applicant’s right to work in the UK.

This role is eligible for consideration under the Employee Referral Scheme. For further information around the referring principals and scope, please consult the Employee Referral Scheme Guide.