Hygiene Site Manager

Manchester Arndale; United Kingdom; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is hiring a Cleaning Manager to oversee hygiene standards and lead the cleaning team in Wakefield. You will allocate tasks, monitor performance, and partner with HR for staff development while maintaining budgets and training records.

The role requires customer focus, strong organisational skills, and flexibility to meet site needs. A proactive approach will help sustain service quality and safe working practices.

Qualifications

• Right to work in the UK.
• Experience as Cleaning Manager or Supervisor.
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service skills.
• Ability to meet deadlines and adapt to flexible hours.
• Excellent attention to detail.

Responsibilities

• Monitor hygiene activities and maintain continuous standards.
• Allocate tasks to the cleaning team to meet site requirements.
• Maintain high standards and implement improvements.
• Recruit and coach the cleaning team for development.
• Communicate daily with store representatives to resolve issues.
• Manage budgets for equipment, stock and rota planning.
• Lead inductions covering health and safety training.
• Ensure training records are kept in line with policy.
• Handle grievances, disciplinary or welfare matters with HR support.
• Report sickness and manage absence levels.
• Deliver an effective and efficient service.

Skills

Right to work UK

Experience in Cleaning Management

Staffing & HR knowledge

Customer service

Deadline oriented

Attention to detail

Job description

About The Role:

Working Pattern to work 9 hours a day with an hours lunch.

Key responsibilities:

• Responsibility for monitoring and ensuring that all aspects of the hygiene teams’ activities, maintaining continuous hygiene standards.
• Allocate tasks and responsibilities to the cleaning team to meet site requirements.
• To maintain high standards by monitoring the work completed and making any changes for improvement
• Recruit and coach the cleaning team to achieve best results by having open and continuous conversations together for development
• Communicate daily with store representatives to resolve issues and build positive working relationships.
• Maintain budgets for use of all equipment, stock and on rota planning.
• Lead colleague inductions covering health and safety training and role expectations
• Ensure all employee training is recorded in line with company policies
• Handle grievance, disciplinary or welfare matters as required with the support of the area management team and HR.
• Accurately report sickness and ensure absence levels are managed correctly
• Other duties reasonably expected to deliver an effective and efficient service to our customer

Role requirements

• You must have right to work in the UK.
• Previous experience as a Cleaning Manager or Supervisor is desirable or ability to lead the team
• Experience in staffing, rotas, training, and basic HR compliance is desirable
• Excellent customer service skills
• Ability to work to deadlines and prioritise as well as being flexible with working hours and days
• Excellent attention to detail is required.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.