Hybrid Transformation & Projects Officer

Allscreens Nationwide Ltd; Nottingham; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

Allscreens Nationwide Ltd in Nottingham is seeking a flexible Business Support Officer for a hybrid role. You will support a Local Authority Children and Education Transformation Team, handling administration, meetings, reports and governance documentation.

The role requires strong IT skills with Microsoft Office, Teams and Excel, plus the ability to manage multiple workstreams, maintain records, and provide responsive customer service in a public sector environment.

Qualifications

• Strong IT and digital skills including Microsoft Office, Teams, Excel, databases and project/business systems.

Responsibilities

• Provide flexible project and business support for a Local Authority Children and Education Transformation Team, supporting managers, teams and partners to deliver priorities, maintain effective administration and improve service outcomes.
• Support project planning, coordination and delivery by maintaining project documentation, action logs, risk/issue records, evidence files, progress updates and governance information.
• Arrange and support meetings, including preparing papers, agendas and minutes/notes, recording decisions, chasing actions and ensuring follow-up activity is completed to agreed deadlines.
• Collate, maintain and analyse information from systems, spreadsheets and project records, producing clear reports, briefings, dashboards, presentations and management information for senior officers, boards and stakeholders.
• Provide responsive business administration, including enquiry handling, mailbox support, diary/meeting coordination, document production, record management, purchase order/invoice processing and general office support.
• Act as a professional point of contact for internal services, external partners, suppliers, residents/customers and stakeholders, ensuring queries are handled efficiently and sensitive matters are escalated appropriately.
• Support compliance, audit and governance requirements by maintaining accurate records, following data protection/confidentiality requirements, and working within policies, procedures and financial regulations.
• Bring excellent organisation, attention to detail and communication skills, with the ability to manage competing priorities, work at pace, meet deadlines and support multiple workstreams in a busy public sector environment.
• Work collaboratively and professionally, showing discretion, resilience, initiative, political awareness, customer focus and commitment to equality, diversity and positive outcomes for children and young people.

Skills

Microsoft Office

Teams

Excel

Databases

Project management systems

Organisational skills

Attention to detail

Communication skills

Tools

Microsoft Office

Job description

Allscreens Nationwide Ltd in Nottingham is seeking a flexible Business Support Officer for a hybrid role. You will support a Local Authority Children and Education Transformation Team, handling administration, meetings, reports and governance documentation.

The role requires strong IT skills with Microsoft Office, Teams and Excel, plus the ability to manage multiple workstreams, maintain records, and provide responsive customer service in a public sector environment.