Business Support Officer (Hybrid)

Essential Employment; Nottingham; On-site; GBP 18,000 - 23,000; Full time

Job summary

Essential Employment in Nottingham is seeking a Business Support Officer in a hybrid role. You will provide flexible project and business support to a Local Authority Transformation Team, helping managers and partners deliver priorities and improve services.

The position involves maintaining documentation, arranging meetings, generating dashboards and management information for senior officers, while handling enquiries and performing general office administration.

Qualifications

• Experience providing flexible project and business support in a public/umbrella organisation.
• Ability to maintain project documentation, logs, risk/issue records and governance information.
• Strong IT and digital skills with MS Office, Teams, Excel and databases.

Responsibilities

• Provide flexible project and business support for a Local Authority Children and Education Transformation Team, supporting managers, teams and partners to deliver priorities, maintain effective administration and improve service outcomes.
• Support project planning, coordination and delivery by maintaining project documentation, action logs, risk/issue records, evidence files, progress updates and governance information.
• Arrange and support meetings, including preparing papers, agendas and minutes/notes, recording decisions, chasing actions and ensuring follow-up activity is completed to agreed deadlines.
• Collate, maintain and analyse information from systems, spreadsheets and project records, producing clear reports, briefings, dashboards, presentations and management information for senior officers, boards and stakeholders.
• Provide responsive business administration, including enquiry handling, mailbox support, diary/meeting coordination, document production, record management, purchase order/invoice processing and general office support.
• Act as a professional point of contact for internal services, external partners, suppliers, residents/customers and stakeholders, ensuring queries are handled efficiently and sensitive matters are escalated appropriately.
• Support compliance, audit and governance requirements by maintaining accurate records, following data protection/confidentiality requirements, and working within policies, procedures and financial regulations.
• Use strong IT and digital skills, including Microsoft Office, Teams, Excel, databases and project/business systems, to maintain accurate information and produce high-quality outputs.
• Bring excellent organisation, attention to detail and communication skills, with the ability to manage competing priorities, work at pace, meet deadlines and support multiple workstreams in a busy public sector environment.
• Work collaboratively and professionally, showing discretion, resilience, initiative, political awareness, customer focus and commitment to equality, diversity and positive outcomes for children and young people.

Job description

Business Support Officer (Hybrid) needed in Nottingham, £14.82ph

2 to 3 days per week on site

• Provide flexible project and business support for a Local Authority Children and Education Transformation Team, supporting managers, teams and partners to deliver priorities, maintain effective administration and improve service outcomes.
• Support project planning, coordination and delivery by maintaining project documentation, action logs, risk/issue records, evidence files, progress updates and governance information.
• Arrange and support meetings, including preparing papers, agendas and minutes/notes, recording decisions, chasing actions and ensuring follow-up activity is completed to agreed deadlines.
• Collate, maintain and analyse information from systems, spreadsheets and project records, producing clear reports, briefings, dashboards, presentations and management information for senior officers, boards and stakeholders.
• Provide responsive business administration, including enquiry handling, mailbox support, diary/meeting coordination, document production, record management, purchase order/invoice processing and general office support.
• Act as a professional point of contact for internal services, external partners, suppliers, residents/customers and stakeholders, ensuring queries are handled efficiently and sensitive matters are escalated appropriately.
• Support compliance, audit and governance requirements by maintaining accurate records, following data protection/confidentiality requirements, and working within policies, procedures and financial regulations.
• Use strong IT and digital skills, including Microsoft Office, Teams, Excel, databases and project/business systems, to maintain accurate information and produce high-quality outputs.
• Bring excellent organisation, attention to detail and communication skills, with the ability to manage competing priorities, work at pace, meet deadlines and support multiple workstreams in a busy public sector environment.
• Work collaboratively and professionally, showing discretion, resilience, initiative, political awareness, customer focus and commitment to equality, diversity and positive outcomes for children and young people.

This is a full time role on a temporary contract basis.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared.