Hybrid Training Solutions Consultant

Wilmington plc; Cardiff; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading training provider in the UK is seeking a dedicated Training Solutions Advisor. The role involves managing customer inquiries and ensuring high satisfaction in a hybrid work environment. Candidates should be goal-driven with excellent communication skills, and experience in sales is preferred. Join this dynamic team to directly influence customer outcomes and contribute to revenue growth.

Benefits

Hybrid Working

Life Assurance

Vitality Private Healthcare

Additional Holiday Purchase

Subsidised Gym Memberships

Cycle to Work scheme

Discount Vouchers

Access to Wellbeing Resources

Qualifications

• Experience working with live chat/web chat is a plus.
• Experience working in training/HSE-related business is preferred.
• Proven ability to achieve sales targets is beneficial.

Responsibilities

• Manage incoming enquiries and support customers through various channels.
• Process course bookings and ensure accuracy in data.
• Follow up on all enquiries in a timely manner.

Skills

Excellent verbal and written communication

Experience in sales and customer service

Proficient in using multiple IT systems (e.g. CRM, Office 365)

Goal-driven

Job description

A leading training provider in the UK is seeking a dedicated Training Solutions Advisor. The role involves managing customer inquiries and ensuring high satisfaction in a hybrid work environment. Candidates should be goal-driven with excellent communication skills, and experience in sales is preferred. Join this dynamic team to directly influence customer outcomes and contribute to revenue growth.