Hybrid Tenancy Manager — Property Portfolio & Service Lead

Foxtons Estate Agents; Worcester; Hybrid; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Comprehensive training programme

Great career opportunities

Diversity and inclusion networks

One paid work day a year to volunteer

Well-being package including enhancedS

Job summary

Foxtons Estate Agents is seeking a Tenancy Manager to oversee the tenancy lifecycle for landlords and tenants, acting as a single point of contact. The role covers financial, rental and legal aspects, with coordination of maintenance projects as needed.

The ideal candidate brings property management experience, excellent organisation, attention to detail and a commitment to exceptional customer service within a busy department.

Qualifications

• Prior property management experience within the tenancy lifecycle or closely related sector.
• Strong organisational skills and attention to detail with a solution‑driven approach.
• Knowledge of the property industry and ability to manage a portfolio of 100+ properties.

Responsibilities

• Act as a single point of contact for landlords and tenants throughout the tenancy lifecycle.
• Provide advice on tenancy matters including financial, rental and legal aspects.
• Coordinate and oversee maintenance projects as required.
• Deliver exceptional customer service and maintain high professional standards.

Skills

Property management experience

Organisational skills

Attention to detail

Problem solving

Customer service

Industry knowledge

Portfolio management

Job description

Foxtons Estate Agents is seeking a Tenancy Manager to oversee the tenancy lifecycle for landlords and tenants, acting as a single point of contact. The role covers financial, rental and legal aspects, with coordination of maintenance projects as needed.

The ideal candidate brings property management experience, excellent organisation, attention to detail and a commitment to exceptional customer service within a busy department.